Intelligent Process Automation

Revolutionizing IT: A Leap in Workload Migration

Modernized migration platform boosts process visibility, accuracy, and customer satisfaction in IT services.


 

_
The Challenge

An outdated workload migration setup hindered planning and management of workload migrations.

_
The Solution

Implemented a workload tool ensuring uninterrupted user access, a specialized data matching engine for migration infrastructure recommendations, and an optimization engine for generating migration packages and schedules.

_
The Result

Improvements enhanced process visibility, increased data accuracy, enabled faster turnaround of data processing results and calculations, and improved customer experience.

 

 

Synopsis

  • An outdated setup hindered planning and management of workload migrations.
  • Redesigned and reconstructed the workload migration platform.
  • Implemented a workload tool ensuring uninterrupted user access, a specialized data matching engine for migration infrastructure recommendations, and an optimization engine for generating migration packages and schedules.
  • Improvements enhanced process visibility, increased data accuracy, enabled faster turnaround of data processing results and calculations, and improved customer experience.

 

 

Article

Our client provides a broad range of IT services and solutions including helping organizations migrate mission critical workloads (servers where applications are installed) and applications to new environments. Their vClarus solution is a robust migration platform encompassing methodologies, best practices, tools and IT services to ensure secure and controlled workload migration.

With the widespread modernization of data center infrastructures and the surge in workload migration to various hyper-scale cloud providers, the client required a more agile and efficient approach in planning and executing migration engagements. Recognizing the critical link between process enhancement and updating the IT system supporting the process, it became apparent that the existing vClarus setup, reliant on an outdated application, hindered iterative, agile planning and management of workload migrations. This not only frustrated end-users but also impeded customer engagements.

The primary objective of the project was to enhance customer experience and improve the functionality of vClarus. BP3 undertook the task of redesigning and reconstructing the vClarus platform, centered around the Advise–Assess–Design & Build–Execute model. In addition to revamping the front-end interface, BP3 reevaluated and reformed the back-end process engine, creating a more linear and coherent migration path. The aim was to run the project in the most efficient manner, utilizing the BP3 POD approach of bringing in skill sets and swapping them out, as project workload dictated.

BP3's iterative development process, with a customer-centric focus, drove the enhancement of the vClarus platform. End-user testing provided invaluable real-world feedback, steering continuous improvements throughout the design phase. Understanding the constraints and concerns of end-users, BP3's design team aligned the user experience with customer needs, not just focusing on product launch but on ongoing usability.

The revamped vClarus platform boasts a web application and web service back-end, featuring innovative technologies:

  • A workload tool facilitating seamless operation during long-running asynchronous processes such as data aggregation, ensuring uninterrupted user access.
  • A specialized data matching engine tailored for migration infrastructure recommendations.
  • An optimization engine for generating migration packages and schedules.

The continuous evolution of the vClarus platform empowers the organization to assist customers driving their migration projects seamlessly. Analysts and migration specialists benefit from a refined tool that fosters an iterative approach to orchestrate processes effectively.

The ongoing enhancements to vClarus have yielded significant results:

  • Enhanced process visibility
  • Increased data accuracy
  • Faster turnaround of data processing results and calculations
  • Improved customer experience

 

Similar posts

Want to keep up with BP3 news?

Subscribe to our newsletter