Learn about bringing digital experience and digital operations together.


University Hospitals Birmingham

Streamlining the Recruitment Process

“Taking a broader view, business process management is key to UHB’s ongoing strategy across every department.” UHB exceeded target recruitment expectations accelerating their recruitment cycle and reducing manual effort and paperwork with BP3.

Severn Trent Water

Detecting Pollution with Decision Management

Delivering clean water is the number one priority for Severn Trent. In 2016, Severn Trent transitioned to a combination of IoT devices, weather data, and custom business rules to decrease their pollution incident level. Now, Severn Trent’s business users are empowered to manage their systems allowing for a new scale of control.

United States Postal Service

Where Is My Package?

When USPS customers asked that question, BP3 delivered the answer by transforming the customer experience for the postal service. Delve into how USPS implemented a business rules application to bring top notch product tracking to its customers.

Carlsberg Breweries

More Beer to More People. Faster.

BP3 enabled Carlsberg to deliver more beer, to more people, faster. Explore the journey that enabled Carlsberg’s Breweries to bring new products to market faster using the Brazos Platform.


Smart People, Big Problems, Transformative Change

BP3 works with large multinational brands to address their digital business operations problems. What is digital operations? Digital Operations is the fastest most cost-effective way to enable your team to deliver outstanding customer experiences. Digital Operations bridges the gap between the digital customer experience and legacy back-office work. Simply put, Digital Operations is how work can get done at the speed of today.


Great Tools Speeding Big Change

The Brazos Experience is best in class technology framework to enable velocity in your digital operations transformation. The Brazos Experience creates the best user experience for your team to match the customer experience you deliver to your end customer.

  • User Experience Framework

  • Analytics

  • Work Management

  • Customer Experience Insights

  • Industry Blueprints

  • Decision Management