Business process optimization

Top 5 Intelligent Document Processing (IDP) Examples

Explore how Intelligent Document Processing (IDP) enhances invoice management, contract handling, and claims processing in insurance and healthcare.

Unleashing Efficiency: Top 5 IDP Applications in Insurance and Healthcare

Let's say you're at an insurance company where documents pile up faster than they can be processed, leading to missed deadlines and costly mistakes. Now imagine a solution that cuts through the chaos, streamlining document handling with precision and speed. This is where Intelligent Document Processing (IDP) comes in, bringing AI into the mix to transform the way we handle data.

With this in mind, here are five prime examples of IDP at work, reshaping business landscapes by making data work smarter, not harder.

  1. Invoice Processing

Handling invoices manually is notoriously cumbersome and error-prone. Different vendors may use different invoice formats, plus human workers often get overwhelmed figuring out the details, resulting in a chaotic paper trail and delayed payments for both you and your vendors. 

IDP solves this by using technologies like Optical Character Recognition (OCR) and Machine Learning (ML) to extract data from invoices automatically. This process not only speeds up the workflow but also slashes the cost per invoice significantly. In fact, leading companies have reduced their invoice processing costs from about $9 to just $1.42 per invoice by using IDP. 

Invoice processing with IDP means:

  • Flexibility with Formats: IDP effortlessly handles all types of invoices, digital or scanned, ensuring accurate data capture without manual effort.
  • Faster Processing: Speeds up the entire invoice cycle from receipt to payment, enhancing cash flow and strengthening vendor relationships.
  • Lower Costs: Automates routine tasks to reduce the cost of processing each invoice.
  • Fewer Errors, Better Accuracy: AI is used to check and validate data, slashing errors in entry and calculations for more reliable outcomes.

For more insights into simplifying your invoicing with IDP, check out our detailed guide.

2. Contract Management

Contract management involves creating, negotiating, signing, renewing, and analyzing data to maximize operational and financial performance and minimize risk. IDP plays a crucial role here by automatically extracting and analyzing key data points within contracts. This capability ensures that companies handle contracts efficiently, maintain compliance, and harness critical data to make informed decisions. 

To learn more about document processing, check out our helpful guide here

3. Customer Onboarding

First impressions matter, especially in customer onboarding. IDP reduces friction by automating data verification and streamlining necessary steps. A study revealed that up to 40% of potential customers abandon onboarding due to excessive complexity. With IDP, businesses can ensure that the onboarding process is as efficient as possible, significantly reducing abandonment rates and enhancing customer satisfaction.

Imagine this: Eliminating the need for humans in the admin process reduces potential errors and reallocates your business’ resources onto more “valuable” tasks. In turn, this increases your enterprise's user experience.

4. Compliance and Regulatory Reporting

Compliance and regulatory reporting have high stakes, as failure to adhere can result in severe penalties. IDP helps by automating the extraction and processing of required data from various documents, ensuring accuracy and timeliness in reporting. This automation supports organizations in maintaining compliance with less effort and greater reliability. 

IDP can help with other aspects of compliance and regulatory reporting, too:

  • Streamlined Auditing: IDP helps create a centralized, searchable repository of compliance documents, simplifying audits and inspections.

  • Consistency in Data Handling: Having data spread across different systems and in different formats is a nightmare for compliance. Luckily, IDP ensures uniform processing of compliance documents, crucial for maintaining standard procedures across the organization.

5. Claims Processing

Claims processing is a critical activity in the insurance sector, where speed and accuracy are paramount. IDP significantly enhances these processes by automating the extraction and analysis of data from claims forms. The result? Quicker claims processing and lower costs, with expense reductions of up to 30%. These benefits have real-world impacts on customers, too. 

In industries like insurance, IDP accelerates claim settlements and upholds stringent regulatory standards, enhancing customer trust. The impact is even more pronounced in healthcare, where fast processing times are crucial. Engaging with health services can be inherently stressful; people are often anxious and vulnerable (no one goes to the doctor for fun!). Here, delays in processing claims can unnecessarily heighten this anxiety. IDP addresses this by speeding up the process and reducing errors, helping to ease patient stress during sensitive times. This improves the patient experience and builds trust in healthcare services, showing a commitment to patient care and efficiency.

Final Thoughts

Although we've discussed five heavy hitters here, there are countless more applications for IDP. Examples include managing employee records, automating customer service documents, streamlining legal documentation, etc. 

Interested in exploring how Intelligent Document Processing can transform your business? BP-3 is here to help. Our Workload Automation and IDP solutions can tailor efficiency to your specific needs. Start your journey towards more brilliant document processing today and unlock the full capabilities of your business data

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