Orchestrate Work.
Deliver Faster.
Brazos Task Manager unifies tasks from Camunda, IBM BPM, and Activiti into a single, role‑based experience—so the right work lands with the right person at the right time.
Proven in telecom, finance, and shared services. Supports thousands of concurrent users. Built and supported by BP3 Global.
Less Noise, More Flow
Show only what matters: personalized, role‑based queues with promise dates, priorities, and SLAs.
Federated Task View
Unify tasks from Camunda, IBM BPM, and Activiti—users don’t need to know where the work originated.
Operational Control
Supervisors get bulk assign, aging views, escalations, and real‑time throughput analytics.
Enterprise‑Ready
SSO (SAML/OIDC), audit trails, access control, and deployment options for regulated industries.“Our teams finally see the same priorities. Turnaround times are down, and escalations are predictable.”— Director of Operations, Telecommunications
What Is Brazos Task Manager?
Brazos Task Manager is BP3 Global’s federated task experience for process‑driven operations. It consolidates user tasks from multiple process engines (Camunda, IBM BPM, Activiti) into intuitive, role‑aware work queues, with built‑in SLAs, prioritization, and supervisor controls. The result: higher throughput, lower rework, and faster time‑to‑resolution.
Best for: permitting & field ops, claims & exceptions, customer onboarding, case management, shared services, collections, and other high‑volume, multi‑step processes.
How it Works
Connect
Integrate with your process engine and identity provider. Map task types, attributes, SLAs, and user roles.
Configure
Create role‑based queues and saved views. Define promises, escalations, and routing rules without code.Execute
Users work from a focused queue with inline forms, attachments, comments, and guided next steps.
Optimize
Supervisors monitor aging, bottlenecks, and handoffs. Adjust thresholds, rebalance workloads, and improve throughput.Key Capabilities
- Federated Task Management across Camunda, IBM BPM, and Activiti.
- Role‑Based Work Queues with priorities, due/promise dates, aging, and SLA color states.
- Advanced Filtering & Saved Views with inequality filters and calculated date fields.
- Inline Task Forms with validations, attachments, and comments.
- Instance Views & Hierarchies with milestone tracking.
- Bulk Actions: assign, reassign, claim/unclaim, close, and escalate at scale.
- Customizable Columns & Formatting (supporting >6 columns).
- Supervisor Console with workload balancing, aging heatmaps, and exception views.
- Notifications via email or chat (Teams/Slack).
- Audit & Compliance: task history, decisions, and handoffs are captured for traceability.
- Security & Identity: SSO (SAML/OIDC), RBAC, and least‑privilege access patterns.
Where It Helps
Permitting & Field Operations
Coordinate multi‑agency approvals, automate handoffs, and keep field teams working the right queue.Telecom Construction Milestones
Replace spreadsheets with real‑time milestone tasks, escalations, and clean handoffs across vendors.Claims & Exceptions
Triage and resolve exceptions with evidence capture, adjudication paths, and SLA visibility.
Customer Onboarding & KYC
Guide analysts through verifications and document checks with audit‑ready trails.
Shared Services (AP/AR/HR)
Standardize intake, eliminate email‑driven chaos, and make service levels measurable.
Why BP3
BP3 has delivered hundreds of automation programs. With Brazos Task Manager, you’re not adopting a generic ticketing tool—you’re deploying a mature product with over a decade of evolution (from Brazos Portal 1.x through today’s v4.x). Built to support federated, high‑volume environments, it’s trusted by organizations like CUNA, Charter Communications, and Shepherd Color.
Highlights:
- Process orchestration leadership and Camunda/IBM BPM expertise
- Continuous innovation with v4.x features like instance hierarchies, milestone views, and advanced filters
- Human‑centered UX and adoption playbooks
- Proven scalability: 2200+ concurrent users supported
“We replaced spreadsheets with a real queue. Training dropped from weeks to days.”- Shared Services Leader, Fortune 500
Comparison
|
Scenario |
Native Engine Tasklist |
Build Your Own UI |
Brazos Task Manager |
|
Time to Value |
Weeks–Months |
Months–Year |
Days–Weeks |
|
SLA Visibility |
Basic/Custom |
Custom Dev |
Built‑in, configurable |
|
Supervisor Tools |
Limited |
Custom Dev |
Bulk ops, rebalancing, analytics |
|
Adoption UX |
Generic |
Varies |
Role‑based, guided |
|
Total Cost |
Low dev, higher gaps |
High build + maintenance |
Lower TCO vs custom over 2–3 yrs |
Architecture & Integration
- Process Engines: Camunda (7/8), IBM BPM, Activiti.
- Federation: Consolidates tasks across on‑prem and cloud (e.g., IBM BPM + BPMoC).
- Identity: SAML/OIDC SSO; role and group sync.
- Data: Elasticsearch backend for performance; task metadata enriched via APIs.
- Deployment: On‑prem subscription (annual renewals) with setup/customization options.
- Technology Stack: Java, Elasticsearch, Angular, Bootstrap, D3.
READY TO SIMPLIFY WORK?
Let’s align your roles, SLAs, and processes with a task experience that people actually love to use.
Schedule a free consultation with our team.
Demo Video
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FREQUENTLY ASKED QUESTIONS
YOUR QUESTIONS,
ANSWERED
It’s an AI-powered, Camunda-orchestrated solution that continuously scans and evaluates meetings, transcripts, and events to detect compliance risks in real time—without requiring manual audits or increased headcount.
It’s designed for highly regulated industries like healthcare, financial services, and insurance. Key personas include Chief Compliance Officers, Risk Officers, CIOs, and Heads of Audit or Governance.
It reviews transcripts or recordings of internal and external meetings, analyzing what was said, who said it, and who was present, flagging policy violations or compliance issues with traceable AI logic.
The solution uses Camunda to orchestrate the end-to-end process: ingesting transcripts, applying policy-driven AI models, evaluating context and sensitivity, and flagging any violations. Results are logged and accessible for review.
It blends deterministic policy logic with generative AI capabilities to understand language, context, and risk—moving beyond keyword detection to true comprehension.
Yes. Camunda’s open architecture allows integration with major transcription platforms, CRM systems, policy management tools, and audit systems.
Absolutely. The agent is highly configurable to your specific compliance rules, policies, roles, and organizational structure.
Customers have seen:
- 80% reduction in time spent reviewing meetings
- 100% visibility across interactions
- No added headcount required
- Improved audit readiness and real-time risk detection
Typical deployment ranges from 4 to 8 weeks, depending on integrations and policy complexity.
No. Once implemented, the system is low-touch and scalable, freeing up compliance teams rather than adding burden.
Yes. The solution respects context-aware access controls, and BP3 follows industry best practices for GDPR, HIPAA, and other data protection standards.
The agent’s AI evaluates both the sensitivity of content and the roles of participants to enforce policy without exposing confidential data unnecessarily.
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