David Brakoniecki, our Managing Director for European operations, recently gave a talk for Automation Anywhere's Imagine conference (virtually of course!) - and the video is available here with registration. It's a 15 minute primer on keys to successful operational improvement with RPA.
Thoughtful discovery is a good way to put it, for our approach.? We don't just want to do discovery on one problem, you want to get a sense of the terrain of problems and then focus on ones that will have an impact, and fit within your budget.