Future of Outsourcing 2018 Special Report
BP3 was featured in The Times special report “Future of Outsourcing” on May 3, 2018. Click here to get the full report.
Key findings include:
- 83% of large organizations surveyed state they are engaging with startups to solve technological problems.
- 54% of customers are being driven away to the competition by poor customer service.
- 69% of companies are outsourcing as a way of reducing costs.
- 64% of companies are outsourcing for business transformation.