Required Reading for ACM & BPM Advocates

  • February 4, 2011
  • Scott
  • 1 Comments

Anatoly’s excellent blog turns its attention to ACM:

Adaptive Case Management was one of the most discussed BPM topics in 2010. It transformed from fuzzy marketing noise into a more or less consistent concept over the past year.

Why “more or less”? Because even the authors of “Mastering the Unpredictable” – probably the most authoritative book on ACM to date – say in the preface that there is no consensus among them, so the book in essence is a collection of articles. Nevertheless there are more similarities than differences in their positions, hence the consistent concept.

He goes on to give his take – an admittedly different perspective from many of the other authors on the subject and an interesting read.  He challenges the orthodoxy of both ACM thinking and BPM thinking in his blog, which is part of why I find it a refreshing read.

Related Posts
  • July 20, 2017
  • Scott
  • 0 Comments

Your BPM initiative has produced great ROI over the years, but your executive team is more focused on a hot ne...

  • July 18, 2017
  • Ariana
  • 0 Comments

In this video Andrew Paier explains when you might want to allows users to complete digital process automation...

  • July 13, 2017
  • Scott
  • 0 Comments

Today IBM made its announcement about partnering with Automation Anywhere to create waves in the RPA Space. (Y...