What good is artificial intelligence if there isn't an ethical framework? BP3 Global, Inc.
What is a Digital Worker? A Comprehensive Guide
Discover what a digital worker is, and how they can revolutionize business automation by enhancing productivity and compliance while streamlining operations.
What are Digital Workers in Business Automation?
The Role of Digital Workers in Business Automation
Core Functions and Features of Digital Workers
Capture and Contextualize Data
Analyze and Decide
Key Benefits of Digital Workers in Business Automation
- Rapid Implementation: Digital assistants are designed to be swiftly deployed and integrated into existing systems. Deploying human workers may require extensive training and onboarding. However, bots are typically set up within a short time frame.
Plus, a digital workforce is ready to work immediately after setup, which accelerates the implementation of automated processes. This rapid deployment enables you to achieve cost savings by reducing manual labor hours.
- Superior Productivity: Unlike human workers, digital workers operate around the clock, without the need for breaks or rest. They can also adapt to changing workloads and scale their operations based on demand. Whether it's handling increased data volumes, managing higher transaction frequencies, or expanding task volumes, they provide scalability without significant workforce adjustments.
The ability of a digital workforce to swiftly process data, manage workflows, and accurately perform routine tasks contributes to improved operational efficiency.
- Low Cost and Easy Access: Leveraging intelligent automation technologies often translates to lower operational costs. According to Gartner, robotic process automation can spare finance teams approximately 25,000 hours that would otherwise be spent rectifying errors made by humans. This translates into substantial cost savings, estimated at around $878,000.
It's also easier to track the return on investment in a digital workforce. Software bots typically involve scalable subscription models or pay-as-you-go services. Such models allow you to adjust your usage based on your needs. As a result, you're better positioned to eliminate large up-front investments.
A digital workforce operates in a virtual environment, eliminating the need for dedicated physical infrastructure. This allows you to reduce the associated overhead costs, such as office space, utilities, or equipment maintenance.
- Ease of Operation: On another note, since many digital workforce solutions are cloud-based, they’re easy to access from anywhere with an internet connection. You can, therefore, manage and monitor important work remotely.
These solutions are also often designed with a user-friendly control panel. Apart from an intuitive user interface, digital employees make it easy to set up tasks, workflows, and automation rules without requiring technical expertise. Some have ready-to-use resources such as prebuilt templates so that you don’t have to start from scratch.
Compliance and Security Adherence: When dealing with data, you can’t afford to ignore compliance with security standards. That’s why digital employees are designed to prioritize data security by implementing robust encryption, access-control, and data-handling protocols. Also, the presence of logs and audit trails provides a traceable record of all executed actions, so it's easy to monitor your compliance with industry regulations.
PCI Security Standards Council
Typical Automation Tasks That Can Be Done by Digital Workers