Rico DiMarzio

Director of BP Labs

Rico brings 20 years experience building and growing technical support teams that have supported both enterprise and SaaS offerings to their customers. He was a member of the Lombardi Support organization and later worked with IBM Support organization to help establish their BPM support team after they acquired Lombardi. He is passionate about seeing his customers successful with the products they support. Rico holds a BS in Management Information Systems from University Nevada, Las Vegas.