Vice President, Delivery
Flournoy is well-known in BPM circles and has been a sought-after guest speaker at Gartner conferences and Lombardi user conferences over the years. More recently he contributed to an IBM Redbook on BPM. He has been a staunch advocate of aligning IT with business goals and ROI (return on investment), and an advocate for BPM software solutions as a way to promote good business practices. Flournoy holds a B.S.B.A. in MIS from Auburn University.