Speaker 1: How do you measure robotics success? At BP3, we think the biggest mistake an enterprise can make with their automation initiatives is measuring success based only on labor savings. Although this is the most obvious and direct benefit for many automation use cases, it often fails to rise to the level of strategic advantage or transformational change. In order to measure the impact or success of robotics initiative, companies need to set goals and measure success based on key performance indicators like cycle time, customer experience, customer engagement, and reduction of errors. These indicators usually represent a much higher value to the organization. For example, automation resulting in a single compliance or safety error that's avoided could be worth millions in avoided costs while the direct labor savings for automating that same process was not enough to justify implementation. Many companies are just stepping over dollars to pick up nickels. To get the big returns for a scalable program, enterprises need to shift their thinking from what's easy to measure, to what has the biggest impact on their business and figure out how to measure that. BP3 gives people faster ways to get things done. We streamline and automate the processes that drive everything from customer experience to employee productivity. For more videos on technology, automation, and digital transformation, subscribe to BP3's YouTube channel.
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