[Author's Note: This is the last (I think!) of the 2014 IBM Impact posts - on to new territory in the next post! ]
Piotr Jagie??o gave an informative view of BPM in his 9am Thursday session.? The Medical University of Lodz (UMED) provided an interesting context to his BPM journey.
Piotr gave a great presentation in the form of a medical investigation.? First, explaining the context of the patient - the Medical University of Lodz.? Second, the symptoms, then the clinical research, the BPM Therapy, and the BPM Health Program.? First rate presentation, and like the CUNA Mutual presentation probably should have been earlier in the week to increase the audience, though the room was about 40% full.
The symptoms being addressed:
- high cost of information, large amounts of data, difficult to analyze and make inferences.
- difficult to identify the source of data
- difficult to repeat success
- conclusion: low levels of process maturity, no internal process competence
- No examples they could find to leverage from other universities
So UMED embarked on clinical research to put the right program together to better support their main activities:
- 1 year effort
- 1 process application (scope)
- 5 employees
- 26 process roles
- 128 process diagrams (BPDs)
- 74 documents about processes
- Use of Adonis (available BPM tooling)
Through this project, they realized they needed a BPM Engine and better modeling/tooling to support their efforts. In the next iteration (2 year project), they tackled 5 process applications with IBM BPM 8.5 and IBM Blueworks Live.? It was a successful deployment (thus the talk at Impact!).
I also liked Piotr's analytical approach as he shared some data I've not seen before:
- More than 1500 employees of UMED are using IBM BPM in "everyday" processes
- 700 posts and comments on a process in Blueworks Live - lots of engagement
- 12% reduction in number of tasks by using Ad-hoc tasks - making for simpler process diagrams.
Piotr called out our partner Safira and? also our own Brazos UI Toolkit, which they've used to build their user interfaces, reducing time needed to develop forms and to make them accessible on all devices (I believe Piotr said they currently are using Brazos UI Toolkit on iPads every day):
?What I loved about this from a BP3 perspective is that Brazos is out in the wild helping customers and partners far and wide.? And it looks good! It was good to see a customer of our toolkit and a partner finding great success with BPM and Brazos.? More stories like this to come!? Chalk up another live deployment of Brazos to production.
Note: slides are now available on the IBM Impact site, for sessions which elected to share them.