• February 29, 2012
  • Scott
  • 0 Comments

This question comes up periodically - how will social tech impact BPM  Recently Clay Richardson has addressed...

  • February 8, 2011
  • Scott
  • 0 Comments

Kate Leggett of Forrester's Customer Service Myths, Half-Truths, and Total Nonsense...Continued is a great rea...

  • October 10, 2010
  • Scott
  • 8 Comments

What is Social There's been much discussion of late on "Social BPM".  In particular, when should the magic "s...

  • July 8, 2010
  • Scott
  • 0 Comments

I don't catch all of the updates to Blueprint, but I did see this one go past my inbox.  Once again, the folk...

  • July 6, 2010
  • Scott
  • 1 Comments

Keith has an excellent post in the form of a Q&A session, as a followup to an ebizQ recorded session that ...

  • May 14, 2010
  • Scott
  • 1 Comments

Neil Ward-Dutton of MWD Advisors has written up Tibco's ActiveMatrix BPM Announcement: Now of course the next ...

  • May 13, 2010
  • Scott
  • 6 Comments

Keith Swenson weighs in on Social and BPM: Similarly, proper use of social software will be about individuals ...

  • April 14, 2010
  • Scott
  • 0 Comments

Theo Priestley on Social BPM (vs. Traditional): "The simple answer is that hierarchy is good for repeatability...

  • March 10, 2010
  • Scott
  • 0 Comments

Interesting reading about Social Tools within Intuit on the Dachis Group's site, as they discuss engaging with...