Mental Models

  • January 19, 2015
  • Scott
  • 1 Comments

After meeting all week with our BP3 UK colleagues in Austin, I commented on twitter that planning is really a good mental exercise to do, periodically.  As we exit the week, for example, we have a good model of customer segmentation and where we can invest in sales and technology on that basis.

Mental models simplify reality to something we can readily analyze, understand, and shape.  Each model doesn’t fully describe the complexity that is reality, but it describes one plane through the multiple dimensions, and gives you the intellectual tools to explain actions and plans. (As a side note:  BPMN, used properly, can help you create such mental models for business processes. )

A good model for reality simplifies and focuses your team’s attention on what matters most.

 

Related Posts
  • April 16, 2019
  • Lance
  • 0 Comments

If you have been thinking about automation or performing small pilots, now is the time to get very serious abo...

  • April 6, 2019
  • Scott
  • 0 Comments

Pre-amble.  A couple of weeks ago I attended the IBM Think conference in San Francisco. It was the first ti...

  • March 7, 2019
  • Scott
  • 0 Comments

From the AirlineGeeks: "For the ninth consecutive year, Austin Bergstrom International Airport has reported a...