Mental Models

  • January 19, 2015
  • Scott

After meeting all week with our BP3 UK colleagues in Austin, I commented on twitter that planning is really a good mental exercise to do, periodically.  As we exit the week, for example, we have a good model of customer segmentation and where we can invest in sales and technology on that basis.

Mental models simplify reality to something we can readily analyze, understand, and shape.  Each model doesn’t fully describe the complexity that is reality, but it describes one plane through the multiple dimensions, and gives you the intellectual tools to explain actions and plans. (As a side note:  BPMN, used properly, can help you create such mental models for business processes. )

A good model for reality simplifies and focuses your team’s attention on what matters most.


Related Posts
  • November 28, 2018
  • Scott

I just got the news that MWD Advisors is winding down operations: "When I started MWD Advisors way back i...

  • November 26, 2018
  • Joe

Editor's Note: This is a series devoted to the migrations from the IBM Digital Process Automation eclipse base...

  • November 19, 2018
  • Scott

From the discussion forum, a question was asked: "From Emiel Kelly: When a customer orders something,...