Getting your #BPM Culture Kick-Started
- October 15, 2009
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I read this post when it first went across my reader, and I went back and read it again today. Derek Miers once again proves his nuanced mastery of BPM, and I just have to recall attention to the posting. Because what Derek does is point out that you find the BPM culture within your company’s culture, you don’t create it from whole cloth. I can’t say it better than Derek did:
[….] I help them find a Well that shareholders, suppliers, customers, partners, the market and the community can all draw upon to enrich and energize their business and satisfy their needs.What do these Wells look like? They are the values that are at the heart of that business area. Collectively, these values give direction, guidance and are rich source of ideas and new ways of doing things. So, we do not need to boil the ocean, just discover what drives and inspires the business and its people to adopt new ways of doing things and developing new behaviors.
In this approach, internal drivers that everyone values (because they see the relevance to their own business and business success) replace externally imposed behaviors (as the means of creating culture). Values come from an eternal spring – energizing again and again – hence sustainability is not an issue.
I could have just quoted the most important line, but I think the context is important. Here it is, again: “So, we do not need to boil the ocean, just discover what drives and inspires the business and its people to adopt new ways of doing things and developing new behaviors.” What interests me about this statement is that it is also true for how you create change in your personal life. You find the deep values inside you that support the changes you need to make, and because those changed behaviors are based on core values that you are reinforcing, it becomes easier to support the change. This concept is even more powerful in an organization because social and peer effects can reinforce the individual behavior changes.