Gartner’s BPMS Definition: Business Operating System
- April 28, 2010
- 11 Comments
If you compare it to previous BPMS definitions by Gartner (for example in last year’s Magic Quadrant for Business Process Management Suites), you will see two major additions:
1. Document and content management.
2. Inline and offline simulation (instead of just simulation)
Good catch. Of course, we shouldn’t be surprised that the definition of “what’s in the BPMS box” would change over time – I expect that soon it will be a given that several other features (even products, or market segments) should be included in the BPMS definition. Why? Because too many people view BPM (or BPMS) as the the future “Business Operating System” (in the 90’s, I think most people viewed ERP as the operating system for the business… ). Rightly or wrongly, that puts a lot of things under the umbrella.
The real progress will be when the technology becomes so good it is transparent to the business, so obvious it is as if it works by magic (see Arthur C Clarke: “Any sufficiently advanced technology is indistinguishable from magic.”).