Driven Featured Speaker: Rob Koplowitz, Forrester

Post by
Krista White

Driven 2018 is coming up quick and we wanted to share some of our most anticipated sessions with you. You can register for Driven here. Join a community of analysts, industry experts, and like-minded individuals to explore the technology and trends that are disrupting every industry. With over 40 sessions on topics like: RPA, Machine Learning, Artificial Intelligence, Design Thinking, and User Experience there is a path for everyone from IT to C-level.

We are excited to welcome back Rob Koplowitz from Forrester as one of our keynotes. Rob will be discussing the goal of process automation and how it has traditionally been to drive down costs but is no longer.

According to Forrester data, 64% of organizations consider process improvement to be a critical part of strategic initiatives like digital transformation. 83% plan to increase or significantly increase the use of customer journey mapping as part of their process methodology. With process improvement playing an increasingly strategic role in transformation, this may seem like a technology opportunity. Don?t be fooled. It also requires executive support, customer experience expertise and a keen focus on change management. In this keynote, learn why process has become a critical driver of digital transformation and how your organization can begin to organize to exploit these trends.

Make sure to register so you don?t miss out on Rob?s talk and over 40 other exciting sessions!

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