Driven 2017 Speaker Announcement: Lance Gibbs, Author of Not My Circus, Not My Monkeys: Why the Path to Transformational Customer Experience Runs Through Employee Experience

  • July 26, 2017
  • Krista
  • 0 Comments

Registration is almost finished for Driven 2017. We would love for you to join us. Register here.

Lance Gibbs, Chairman of BP3 Global and author of Not My Circus, Not My Monkeys: Why the Path to Transformational Customer Experience Runs Through Employee Experience (available now) will be speaking at Driven 2017.

Lance has one of the most engaging writing styles and really cuts to the point with his talks. His session is sure to be one you cannot miss. Here is the abstract:

Lance Gibbs, author of Not My Circus, Not My Monkeys: Why the Path to Transformational Customer Experience Runs Through Employee Experience, presents a session on stories from the trenches. This session is about real stories of what works and what doesn’t when it comes to elevating your customer and employee experience endeavors. Lance’s no bullshit approach is a refreshing way to learn about employee experience, customer experience, and change management.

Related Posts
  • July 18, 2019
  • Ariana
  • 0 Comments

[Editor’s note: Driven 2019 is quickly approaching and we want to share some of our featured and most antici...

  • July 17, 2019
  • Ariana
  • 0 Comments

[Editor's note: This is a guest post from Jacopo Cecchi, VP os Marketing at myInvenio. With offices in Boston ...

  • July 17, 2019
  • Ariana
  • 0 Comments

[Editor’s note: Driven 2019 is quickly approaching and we want to share some of featured and most anticipate...