Bruce Silver's Pega Update
- June 28, 2010
- 1 Comments
Bruce Silver gets the scoop on most product updates in the BPM space, and this time is no different. He received an update from Pega, and his writeup gives a little bit of market positioning and background, followed by a quick run-through of their product offering, screen shots included.
Two of the UI-design elements jumped out at me – the “chiclet style” process mapping diagram (Bruce’s phrasing) that is so similar to Blueprint, and the tab-centric interface so common to CRM platforms (even dating back to the early 1990’s).
Bruce also summarizes their Case Management offering, and calls Pega “clearly a major player in Case Management”.