BPM and Complexity

Post by
Scott Francis

Mike Gammage on reducing individual complexity in an institutionally complex organization:

Framed in this way, BPM is the key to reducing individual complexity - "making it easy to get things done" - whatever the level of institutional complexity.

Which is why savvy CIOs see BPM as the strategic issue that it really is.

I like this turn of phrase- it aptly describes what we've done in several BPM projects, though we've had less elegant ways to articulate it.? Making it easier for the everyman/everywoman to get the job done - rather than only enabling the heroes in the organization.

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