If you missed Ted Irani's post on LinkedIn, here's your chance to read it in full.? Ted's 5 things to consider should be top of mind for anyone picking a vendor - but in particular a BPM vendor.
'Selecting a delivery partner is an important and time-consuming decision. It can be the difference between project success and failure. All of these factors weigh into the value you will receive from your services partner spend. An hourly rate combined with a work estimate tells you what your project budget will be with a delivery partner, but nothing more. ?Yes, yes I would like a resume and a time to speak to the team that will determine my projects success thank you very much? '