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Process Automation

Blog Entry

Driven Day 3: Process Automation Day

Scott Francis
July 7, 2020
Blog Entry

Process meets Delicious Barbecue at Valentina's Tex Mex BBQ

Many of the things we love have great dependencies on a little thing called "process". BBQ is just one of them.

Scott Francis
July 7, 2020
Blog Entry

For Release: BP3 Global Named a Leader in Digital Process Automation Service Providers Report by Independent Research Firm

BP3 Global, a global provider of digital operations software and services has been named a Leader in “The Forrester Wave™: Digital Process Automation Service Providers, Q3 2020.”

Krista White
July 7, 2020
Blog Entry

Video: What to Automate

In this 2018 video, Julie gives us a sense of good use cases for automation

Scott Francis
July 7, 2020
Blog Entry

DevOps with Joe Warner

If you want to go faster - you need great DevOps.

Scott Francis
July 7, 2020
Blog Entry

Join us to Learn about the Hottest Topics in Automation: Driven 2020

Driven has been one of our favorite events to host and to attend over the years. This year, we're going virtual, I hope you will all take the opportunity to join us! Learn about the 5 hottest topics in Automation, all in one event - looking forward to seeing you all there!

Scott Francis
July 7, 2020
Blog Entry

The Building Blocks are all there: Business Automation Toolkit

Scott Francis
July 7, 2020

Good Insight into IBM Business Automation Workflow

If you're an IBM Automation customer, you should really be working with BP3 - our team will take care of you.

Scott Francis
July 7, 2020

Building Great Solutions for You

Scott Francis
July 7, 2020

Video: A Process Automation Story

Scott Francis
July 7, 2020

Another RPA Acquisition: IBM buys WDG

Scott Francis
July 7, 2020

How we do Discovery Workshops for RPA and Robotics

Scott Francis
July 7, 2020

Video: Interactive Forms with RPA

In this BP3 Live video, our very own Dan Seager shows off how you can leverage interactive forms with RPA (specifically, Automation Anywhere), in what they call “human-in-the-loop”:

Scott Francis
July 7, 2020

Innovation in Workflow Engines

Camunda continues to advance the state of the art for distributed workflow with the first production release of Zeebe.io a few weeks ago.? The most interesting part of this product (to me) is that

Scott Francis
July 7, 2020

Executing a Real Plan

If you have been thinking about automation or performing small pilots, now is the time to get very serious about executing a real plan. It is coming and we all know it, the ?R? word. In a recent lu

Lance Gibbs
July 7, 2020

RPA - What's the Strategy for Leaders in BPM?

Pre-amble.? A couple of weeks ago I attended the IBM Think conference in San Francisco. It was the first time for the conference in San Francisco and, taking into account the learning curve, I

Scott Francis
July 7, 2020

Austin Airport tips for #SXSW

From the AirlineGeeks : "For the ninth consecutive year, Austin Bergstrom International Airport has reported a year-over-year rise in passenger numbers. The Central Texas airport welcomed 15,819,91

Scott Francis
July 7, 2020

Comparing the OCR Engines Available in UIPath

[Editor?s note:? this is a guest-post by Gordon Siegfriedt, a Solutions Engineer at BP3] I recently had the opportunity to dig into the OCR capabilities of UiPath for a client. I thought the resu

Gordon SiegFriedt
July 7, 2020

Migrating to WebPD - The Missing Instructions

As IBM has indicated that they plan to deprecate the Desktop Process Designer for the BAW platform many of our customers are looking to understand how to move to using the Web Process Designer. ?Whil

Andrew Paier
July 7, 2020

When to make the Ask for Customer Information

From the BPM.com discussion forum , a question was asked: "From Emiel Kelly: When a customer orders something, you might ask him a lot of information, but it might be possible you don't need all t

Scott Francis
July 7, 2020

Conversion to WebPD is your next challenge

Editor's Note: This is a series devoted to the migrations from the IBM Digital Process Automation eclipse based designer to IBM Digital Process Automation?s Web Process Designer. To start your readin

Joe Warner
July 7, 2020

The Importance of in-flight instance migration

Editor's Note: This is a series devoted to the migrations from the IBM Digital Process Automation eclipse based designer to IBM Digital Process Automation?s Web Process Designer. To start your readin

Joe Warner
July 7, 2020

Is Automated Testing the Answer?

Editors Note: This is a series devoted to the migrations from the IBM Digital Process Automation eclipse based designer to IBM Digital Process Automation?s Web Process Designer. To start your readine

Joe Warner
July 7, 2020

A Great Third-Party Review of Brazos

I was really pleased to see Jonathan Huang of Centric writing a review of his experience with Brazos UI Toolkit , demonstrating that we've hit the mark!?? Please read it! There are great details i

Scott Francis
July 7, 2020

Do you have dependency management nightmares?

Editor's note: This is a series devoted to the migrations from the IBM Digital Process Automation eclipse based designer to IBM Digital Process Automation?s Web Process Designer. To start your readin

Joe Warner
July 7, 2020

The Trouble with Toolkits

Editors Note: This is a series devoted to the migrations from the IBM Digital Process Automation eclipse based designer to IBM Digital Process Automation's Web Process Designer. To start your readin

Joe Warner
July 7, 2020

Visual Programming

In our world of process, there are a lot of low-code or no-code platforms on offer.? Being a realist, it often turns out that there are certain things these platforms allow you to represent visually -

Scott Francis
July 7, 2020

Process Deviance Research

For those craving some real research into the reasons for process deviance, and some weekend reading, I turn your attention to the following paper: Why do business processes deviate? Results from a D

Scott Francis
July 7, 2020

Artificial Intelligence for Pharmacovigilance

[Editor?s note: This guest post is the ninth in a series from Larry Taber, BP3?s Digital Strategy Officer for Life Sciences and Pharma.?Larry has over 32 years of deep pharmaceutical and biotech expe

Andrew Paier
July 7, 2020

Digital Process Automation and Pharmacovigilance

Editor?s note: This guest post is the eighth in a series from Larry Taber, BP3?s Digital Strategy Officer for Life Sciences and Pharma.?Larry has over 32 years of deep pharmaceutical and biotech expe

Andrew Paier
July 7, 2020

Does Your Pharmacovigilance Project look Like a Subway Map?

Editor?s note: This guest post is the seventh in a series from Larry Taber, BP3?s Digital Strategy Officer for Life Sciences and Pharma.?Larry has over 32 years of deep pharmaceutical and biotech exp

Andrew Paier
July 7, 2020

Extending the Reach for Pharmacovigilance Professionals

There are multiple regulatory agency cooperative initiatives involving digitization and standardization like the WHO Programme for International Drug Monitoring VigiBase, FDA? Sentinel Initiative

Andrew Paier
July 7, 2020

The FDA: Serious Attempts at Consumer Awareness and Direct-to-Consumer (DTC) Advertising of Prescription Drugs

While the use of DTC ads for prescription drugs remains controversial, the evidence is clear that direct-to-consumer advertising educates consumers about medical conditions, medical treatments, and pr

Andrew Paier
July 7, 2020

What's the Fastest Way to Build a Process UI?

There's more than one way to build a UI for process. At BP3 we always look at simplifying and speeding up the process for building solutions, and here's an example of building a dialog in 30 seconds:

Scott Francis
July 7, 2020

Adverse Events and the Lighter Side of Drug Company Advertisements

Editor?s note: This guest post is the fourth in a series from Larry Taber, BP3?s Digital Strategy Officer for Life Sciences and Pharma.?Larry has over 32 years of deep pharmaceutical and biotech expe

Andrew Paier
July 7, 2020

Industry 4.0: Accelerating Digitization, Harmonization & Patient Safety

Editor?s note: This guest post is the second in a series from Larry Taber, BP3?s Digital Strategy Officer for Life Sciences and Pharma.?Larry has over 32 years of deep pharmaceutical and biotech expe

Andrew Paier
July 7, 2020

Pharmacovigilance: Good News and Bad News

Editor?s note: This guest post is the third in a series from Larry Taber, BP3?s Digital Strategy Officer for Life Sciences and Pharma.?Larry has over 32 years of deep pharmaceutical and biotech exper

Andrew Paier
July 7, 2020

If You?re not Blogging, You?re Making a Mistake

I wrote this post over on Medium to startups: " Startups: If You?re not Blogging, You?re Making a?Mistake " and it got picked up by the AustinStartups publication on Medium. And the advice was real

Scott Francis
July 7, 2020

Driven in the Eyes of one Attendee

We had a great Driven 2018 event.? Our focus on Digital Operations led us to many interesting places in this year's conference, and nothing makes you feel better about a conference than someone else w

Scott Francis
July 7, 2020

Riding Technology Waves at Driven

At Driven this year, Krista White asked me what I like best about it.? And honestly, what I like best is the variety of amazing technologies that are just adjacent to the core of what we do. Those tec

Scott Francis
July 7, 2020

The Myth of 5G and No Latency

Actually 5G isn't a myth, but there are a couple of myths floating around 5G.? In particular, after seeing some demonstrations of the technology given by Verizon to members of the press at CNBC, ther

Scott Francis
July 7, 2020

Mind-Blowing Scientific Advances and the Business Process Impacts

A 2007 PriceWaterHouseCooper study found that pharmaceutical companies needed to transform the processes it uses to conduct R&D. Too many companies were investigating new molecules before they h

Andrew Paier
July 7, 2020

Intellectual Property, the Drug Development Process, and the Ticking Clock

A typical pharma product or medical device requires 10 or more years to research and develop before gaining approval to market. The Medicines Development Process But consider this, once

Andrew Paier
July 7, 2020

Pega Systems Sponsors Driven 2018

We are excited to announce? Pega Systems will be sponsoring Driven 2018 . Pega Systems will be presenting on topics like gaining alignment for business and IT through digital process automation a

Krista White
July 7, 2020

Driven 2018 Featured Session Announcement: Chat and Machine Learning IRL

[Editor's note: Driven 2018 is coming up quick and we wanted to share some of our most anticipated sessions with you. You can register for Driven here . Join a community of analysts, industry exper

Krista White
July 7, 2020

Driven 2018 Featured Session Announcement: What is Design Thinking?

[Editor's note:? Driven 2018 is coming up quick and we wanted to share some of our most anticipated sessions with you. You can register for Driven here . Join a community of analysts, industry e

Krista White
July 7, 2020

Driven 2018 Featured Session Announcement: Schlumberger

[Editor's note: Driven 2018 is coming up quick and we wanted to share some of our most anticipated sessions with you. You can register for Driven here . Join a community of analysts, industry exerts

Krista White
July 7, 2020

Driven 2018 Sponsorship Announcement

We're pleased to announce all of the sponsors for Driven 2018. Automation Anywhere Camunda Bizagi Pega Join a community of analysts, industry experts, and like-minde

Krista White
July 7, 2020

The Customer Journey is the (only) Process that Matters

I'll begin with the ending: The customer journey is the (only) process that really matters.? It's a provocative statement, but let's turn it around and examine it.? How can I say it, given 11 ye

Scott Francis
July 7, 2020

Driven 2018 Featured Session Announcement: Operating a BPM Factory at Scale

Driven 2018 is coming up quick and we wanted to share some of our most anticipated sessions with you. You can register for Driven here . Join a community of analysts, industry experts, and like-minde

Krista White
July 7, 2020

Is Pharma Poised to Become the Next Breakout Industry?

At BP3 we have been studying various industries and their potential for a massive transformation involving digital technologies. We are convinced that the conditions and evidence exists for healthcare

Krista White
July 7, 2020

Looking back at a 2017 Prediction for Digital Process

From nearly the first year I began writing this blog on behalf of BP3, pundits and commentators have predicted the demise of "BPM", to be replaced by the next thing. My argument has long been th

Scott Francis
July 7, 2020

A Fresh Look at Big Pharma

So who is Big Pharma, really??? Big Pharma is a term used to refer collectively to the global pharmaceutical industry, which includes pharmaceutical (innovators and generic), biotech, and medica

Andrew Paier
July 7, 2020

VIDEO: Automated Testing in Digital Operations

Automated Testing in Digital Operations. Watch the video? here . Watch to Learn: Common problems in regards to testing How to fix those problems What tools work for testing He

Krista White
July 7, 2020

Healthcare and the Digital Revolution

?Medicine is not only a science; it is also an art.? It does not consist of compounding pills and plasters ; it deals with the very processes of life, which must be understood before they can

Andrew Paier
July 7, 2020

The Humble Work List

Keith Swenson weighs in on " Worklist Performance Considerations ": This is a technical deep dive into system design around providing a worklist to workers in a BPM system, and the technical trad

Scott Francis
July 7, 2020

Robotics with Business Context: CIOReview Names BP3 to Top 20 Most Promising Robotics Providers

CIOReview published a timely report on the 20 Most Promising Robotics Solution Providers last week - with a nice rundown of how BP3 approaches RPA (Robotic Process Automation) as a critical componen

Scott Francis
July 7, 2020

VIDEO: How to Recognize Digital Operations Problems From the Top

How can C-level executives recognize problems within their operations? Chairman, Lance Gibbs reveals how to catch problems and keys to shifting employee mindsets and enacting change. Watch the video

Krista White
July 7, 2020

Task Federation on Cloud, Done.

BP3 now has a customer live with the next generation of task federation in IBM BPM. While the Brazos portal has always supported giving your users one place for their tasks even if you had multiple I

Andrew Paier
July 7, 2020

VIDEO: RPA Business Use Cases

. How do you identify where to use Robotic Process Automation (RPA) in your business? Scott Francis, BP3's CEO explains how to identify those use cases with examples.

Krista White
July 7, 2020

Simplifying Work in a Complex Environment

Hybrid Cloud and On-Premise Software Complexity The end-users who leverage our software shouldn't have to know anything about the infrastructure that supports it.? They open a link or browser an

Scott Francis
July 7, 2020

Filing Taxes with RPA

Process Automation consultant, Ted Lano, uses Robotic Process Automation to make filing his taxes a breeze. Take a look at how Ted sets up his robot to do the hard work and completes his tax return 50

Krista White
July 7, 2020

Bridging the IT to Business Gap

An age-old problem in software development has been the communication gap between IT and business staff. This communication gap can lead to misunderstood requirements, project delays, rework, and a sl

Julie Grassel
July 7, 2020

Getting Started on Measuring Your Business

"You can't manage what you don't measure." This popular quote is attributed to Peter Drucker and sounds like something he'd say, but according to the Drucker Institute he didn't actually say it. He di

Steve Terry
July 7, 2020

Digital Operations: Why We're Often Talking about Process Pt 2

In part 1, we focused on why process is important to Digital Operations - and indeed to Digital Transformation.? In Part 2, we'll focus on how BPM software has evolved to support Digital Operations i

Scott Francis
July 7, 2020

Digital Operations: Why We?re Often Talking About Process (Part 1)

When the subject of Digital Transformation comes up, I'm often asked "what is it?" by folks who are not working in a large enterprise that is looking to transform itself.? I tell them our clients are

Scott Francis
July 7, 2020

iGrafx: GDPR Suite

iGrafx, a software vendor with offices here in Austin and in Portland and Europe, recently announced a GDPR suite for customers: The suite lets business customers assess risk from the perspectiv

Scott Francis
July 7, 2020

The Importance of DevOps

The Importance of DevOps from BP3 on Vimeo . What is DevOps, what does it mean to customers and how are people approaching it? David Brakoniecki sits down with Krista White to explain t

Krista White
July 7, 2020

Brazos UI and Your Calendar

One of the things our engineering team does really well is keep improving the rough edges of any product they get their hands on.? Brazos itself is no different.? Brazos has always had strong support

Scott Francis
July 7, 2020

VIDEO: Migration

Migration from BP3 on Vimeo . Director of BPLabs, Rico DiMarzio, details BP3's history with migrations and what questions companies should be asking before beginning a migration.

Krista White
July 7, 2020

Rate of Change and Change Management: What's Agile?

We work a lot with both our clients and with experts in operational excellence, decision management, and process improvement. And one of the hold-overs from a prior era of expertise on the subject of

Scott Francis
July 7, 2020

VIDEO: Process Transformation and Artificial Intelligence

Process Transformation and Artificial Intelligence from BP3 on Vimeo . Where does artificial intelligence fit into process transformation? Does your use case require artificial intellig

Krista White
July 7, 2020

What Makes Cognitive Effective Today?

What Makes Cognitive Effective Today? from BP3 on Vimeo . Why the growing interest in cognitive? VP of Sales, Ted Irani explains the growth in cognitive computing that lead to today's

Krista White
July 7, 2020

User Experience and Empathy in Process Transformation

User Experience and Empathy in Process Transformation from BP3 on Vimeo .

Krista White
July 7, 2020

Investing in China: Fortune Brainstorm Tech International 2017

A particularly interesting panel involved the funding of startups in China .? The panel was driven by: Cao Yi of Source Code Capital , Anna Fang of ZhenFund, and Hans Tung of GGV, moderated by Adam L

Scott Francis
July 7, 2020

Process Blogs Worth Reading

Alberto Manuel has again produced a list of process blogs worth reading - his 2017 edition .? Again, we're honored to be on the list! Bp-3 ?? Scott Francis?s blog brings a balanced viewpoi

Scott Francis
July 7, 2020

Case Study: System Overhaul Yields Big Improvements for Utility and Customers

In a recent issue of Power International Magazine , Bill Perry covers PNM Resources' successful digital transformation of their customer service requests.? PNM is a great power company in New Mexic

Scott Francis
July 7, 2020

Digital Process Automation and Human Activity

I had a discussion today with one of our customers who has a very interesting approach to their Digital Process Automation practice. ?While not explicitly stated by them, I think a formal statement o

Andrew Paier
July 7, 2020

Harvesting Rules, The Good and Bad

I recently came across a link to a website advertising ?The Impossible Jigsaw Puzzle?. The description states ?These are not just regular puzzles, but also have a few features that make them both uni

Tom Wilger
July 7, 2020

Nice Primer on Process Mining

Thomas Filaire has a nice primer on Process Mining up on Medium . Including a nice venn diagram showing where process mining "lives" - at the intersection of business process management and data mini

Scott Francis
July 7, 2020

Can RPA Be the Bridge Between Two Speeds of IT?

Recently, we posted a blog with a video of a bot enabling "swivel chair" integration ( https://www.bp-3.com/swivel-chair-doesnt-work/ ). ?I wanted to take this topic a bit deeper and discuss the broad

Andrew Paier
July 7, 2020

VIDEO: Identifying Process Patterns

Identifying Process Patterns from BP3 on Vimeo . Ted Irani, BP3's VP of Sales joins Krista to define process patterns, how to identify them and the benefits.

Scott Francis
July 7, 2020

For Release: BP3 Netherlands Awarded Portion of ?320 Million Belastingdienst Contract

Utrecht, 21 November 2017 - BP3 Netherlands has been selected to continue working with The Dutch Tax Authorities (Belastingdienst). BP3 is part of a network of subcontractors in a contract that spa

Krista White
July 7, 2020

VIDEO: When To Use Decision Management

When to Use Decision Management from BP3 on Vimeo . When do you use Decision Management? What problems are you trying to solve? What type of Decision Management solutions are out there?

Krista White
July 7, 2020

Build for Speed or Build for Citizen Developer?

MWD's insight newsletter is a good one to be reading.? I have subscribed to MWD's research over the years and have found it to be a great value. In a recent email missive, Neil Ward-Dutton states:

Scott Francis
July 7, 2020

Phil Gilbert at Web Summit Creatiff

Phil Gilbert recently spoke at Web Summit. Phil runs Design for IBM.? And he used the opportunity to talk about design at scale - at IBM.? Effectively it isn't just about design - it is about enacting

Scott Francis
July 7, 2020

VIDEO: What is Decision Management?

What is Decision Management? from BP3 on Vimeo . Tom Wilger explains what decision management is, what to think about, and how to get started in this video.

Krista White
July 7, 2020

VIDEO: Stories From My First Project

Stories From My First Project from BP3 on Vimeo . How do new consultants at BP3 train and prepare for their first project? In this video, Annie Diep discusses her first project and the

Krista White
July 7, 2020

VIDEO: Migrating Your Digital Process Solution

Migrating Your Digital Process Solution from BP3 on Vimeo . In this video, Andrew Paier sits down with Krista to talk about Digital Process Automation migrations. Whether you are moving

Krista White
July 7, 2020

Speaking at iGrafx 2017: From Process to Insight

Something I have been looking forward to this year is speaking at the iGrafx' 2017 conference: from Process to Insight ? in Orlando. The speaker lineup is stacked with process transformation experts

Scott Francis
July 7, 2020

When Swivel Chair Doesn't Work

In early process transformation projects, there is often a lack of integrations requiring users to complete their work with "swivel chair" integrations. Recently, we have started using RPA to enable

Krista White
July 7, 2020

Robotic Process Automation

The Institute For Robotic Automation defines RPA as: Robotic Process Automation (RPA) refers to automation where a computer drives existing enterprise application software in the same way as a user

Scott Francis
July 7, 2020

VIDEO: Headless BPM

In this video, Carmen Galicia walks through using external user interface tools to manage your digital process automation user experience. She highlights the benefits and challenges of "going h

Krista White
July 7, 2020

Data Science + Business Process

Great article by Olan Anesini on the subject of process + data science over on Medium .? It's a theme we've been exploring at BP3 for a couple of years now, and one that innovators in business proces

Scott Francis
July 7, 2020

The Digital Age: for Sewers as Well

Some transformative projects are... messier... than others...? Water & Wastewater International covered this case study : UK-based Severn Trent Water (STW), which provides sewage services to m

Scott Francis
July 7, 2020

Planning Your Project Roadmap

Planning Your Project Roadmap from BP3 on Vimeo . In this video, Andrew Paier talks through getting started with your first process and decision project. He discusses best practices and

Krista White
July 7, 2020

VIDEO: How BP3 Helps Customers With Digital Transformation

How BP3 Helps Customers with Digital Transformation from BP3 on Vimeo . Chief Strategy Officer, Amit Malhotra, sits down with Krista to talk about exactly how BP3 is working with our custo

Krista White
July 7, 2020

VIDEO: What is Digital Transformation?

What is Digital Transformation? from BP3 on Vimeo . CEO, Scott Francis talks how BP3 helps companies operationalize Digital Transformation to gain success.

Krista White
July 7, 2020

Microservices and BPM

If you were wondering whether microservices architecture was coming for BPM engines, this post makes it pretty clear that it is happening: This new direction will give users the flexibility to ope

Scott Francis
July 7, 2020

Fascinating Take on Uber's New CEO and its Opportunity

Ben Thompson weighs in on his blog , with respect to Uber's new CEO.? His conclusion is what caught my attention: And yet, the company has landed on a candidate that I am quite enthused about, and

Scott Francis
July 7, 2020