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Brazos: Building Better Experiences for IBM Automation

Important updates to the best UI for IBM Automation: Brazos UI 6.0

Scott Francis
July 7, 2020

Good Insight into IBM Business Automation Workflow

If you're an IBM Automation customer, you should really be working with BP3 - our team will take care of you.

Scott Francis
July 7, 2020

Another RPA Acquisition: IBM buys WDG

Scott Francis
July 7, 2020

BP Deploy

Scott Francis
July 7, 2020

Think! Agenda!

We’re heading to IBM’s Think! conference next week, and we want to share some of the sessions that jump out to us as sessions we are interested in. In general the featured sessions have strong speakers and interesting topics – but they also may not get to the nitty gritty detail that you’re looking for

Scott Francis
July 7, 2020

Leveraging Decisioning with Node-Red

Our team has contributed an open source project to make it even easier to include decisioning (IBM ODM) in your Node Red projects : This Node-RED node allows IBM ODM decision services to be configu

Scott Francis
July 7, 2020

RPA - What's the Strategy for Leaders in BPM?

Pre-amble.? A couple of weeks ago I attended the IBM Think conference in San Francisco. It was the first time for the conference in San Francisco and, taking into account the learning curve, I

Scott Francis
July 7, 2020

Migrating to WebPD - The Missing Instructions

As IBM has indicated that they plan to deprecate the Desktop Process Designer for the BAW platform many of our customers are looking to understand how to move to using the Web Process Designer. ?Whil

Andrew Paier
July 7, 2020

Imagine and Deliver Faster with Digital Process Automation #think2019

We're at IBM Think 2019 this week, and I want to call your attention to a great session on Wednesday morning.? AECOM have an innovative approach to their design process that is the result of collabo

Scott Francis
July 7, 2020

IBM Buys Red Hat

[Update: more analysis has hit the wire over the last few days, a few comments on that below the fold] I have to admit, I didn't see this coming: IBM to acquire Red Hat in deal valued at $34 bi

Scott Francis
July 7, 2020

Simplifying Work in a Complex Environment

Hybrid Cloud and On-Premise Software Complexity The end-users who leverage our software shouldn't have to know anything about the infrastructure that supports it.? They open a link or browser an

Scott Francis
July 7, 2020

IBM Think and Digital Operations

Last week we attended IBM's Think conference, the consolidation of all the conferences that IBM used to run under separate brands into one massive conference.? I'll note that IBM stepped up its g

Scott Francis
July 7, 2020

The Digital Age: for Sewers as Well

Some transformative projects are... messier... than others...? Water & Wastewater International covered this case study : UK-based Severn Trent Water (STW), which provides sewage services to m

Scott Francis
July 7, 2020

IBM Makes a Splash in RPA - Read about an Early Customer Success Story with RPA, DPA, and BP3

Today IBM made its announcement about partnering with Automation Anywhere to create waves in the RPA Space. ( You can read the announcement here ). ?IBM and Automation Anywhere?s technologies alread

Scott Francis
July 7, 2020

B(eer)PM: A Digital Transformation story in three Bs: BPM, Brazos, And Beer

Carlsberg is the best.? They're not just a great company, they're a great company to have as a customer.? And they have the best pictures of beer you could hope to find.? That doesn't hurt.? They love

Scott Francis
July 7, 2020

IBM BPM REST API

[embed]https://vimeo.com/211369656[/embed] Ted discusses one of the most powerful tools you can use to get full control of your system - IBM BPM REST API. In this video learn about best practices a

Krista White
July 7, 2020

How the Playbook has Changed for Business Process

With all the access to data, analytics, cognitive and machine learning, we have to adapt our business processes to get the full benefit of these capabilities: . @sfrancisatx what's your playbook

Scott Francis
July 7, 2020

BP3's Startup Story on theCube

Well, this is by no means the whole story of BP3 starting up, but extemporaneously I relayed some of it in this interview with theCube.? I recall meeting over coffee on Sunday mornings many times soci

Scott Francis
July 7, 2020

What Our Customers Deserve

Our customers deserve a healthy vendor and partner in BP3.? Our customers deserve to know that we at BP3 are being responsible with our money, with how we spend, and how we grow... That we don't grow

Scott Francis
July 7, 2020

The Shift to Customer Experience and New Opportunities

I had the pleasure of sitting down with theCube at IBM InterConnect this year for an interview.? There's been a shift from cost-reduction to customer experience and top-line revenue expansion, which B

Scott Francis
July 7, 2020

Just in Time for Interconnect: Brazos 5.1 - the Best User Experience for your Digital Process Transformation

Brazos UI 5.1 is now available for download from the BP3 Support Site . The significance of this release of Brazos can't be overstated.? A lot of hard work has gone into making this the best rel

David Bailie
July 7, 2020

Machine Learning is Driving the Partnership Between IBM & Salesforce

So it wasn't that long ago that I wrote about Salesforce and interesting business process opportunities around it.? IBM and Salesforce must agree- announcing a partnership almost the following day, a

Scott Francis
July 7, 2020

Business Value from BPM: a Rare Public Case Study

Our colleagues over at Carlsberg Denmark have published a paper on their business value realization leveraging BPM . There are some key highlights even in the summary: "While the acquired BPM

Scott Francis
July 7, 2020

IBM: Macs cost less than PCs

Just in time for new Macs to be announced on the 27th... It's always a pleasure to see two favorite topics combine: Apple and IBM!? IBM has again confirmed what many of us who use Macs already knew -

Scott Francis
July 7, 2020

Adding Value to Insurance Solutions

We love seeing our Brazos customers featured by IBM as case studies - and MIR Insurance Brokers of Indonesia is no exception. MIR's digital transformation initiative leverages IBM Bluemix, IBM BPM, IB

Scott Francis
July 7, 2020

Process Transformation

IBM hosted a Process Transformation event this week, bringing together top customers, partners, and IBM executives and product leaders into one space to talk about what's happening and what's next

Scott Francis
July 7, 2020

The Five Most Important Considerations for Application Development Monitoring

Our very own David Rosen wrote a nice post over on the IBM Middleware User Community forum on the subject of Application Development Monitoring: A follower of the martial art Tang Soo Do cannot

Scott Francis
July 7, 2020

Making Users Happy with IBM BPM & Case Management

[Editor's note: this guest post from Ivan Kornienko, our Director of UI/UX, is a good sample of the content we build and share with our customers] Starting with version 8.5.7, IBM BPM has evolved

Andrew Paier
July 7, 2020

Looking Under the Hood in BPM

MWD Advisors put up an interesting post about PegaWorld and Pegasystem's going forward plans as discussed at the conference .? There was much to agree about in what Pega are doing - like IBM and o

Scott Francis
July 7, 2020

When Less is so Much More

Why Brazos UI has one-third the number of components than the average IBM BPM Partner UI toolkit, yet it?s used by ten times more customers than the next most popular one.? In this post, let's ex

Andrew Paier
July 7, 2020

Offshoring's Achilles' Heel

In Sandy Kemsley's blog, reporting from the PegaWorld conference , she wrote the following: "AmEx used to be a waterfall development shop ? which enabled them to offshore a lot of the developme

Scott Francis
July 7, 2020

For Release: Brazos UI Enterprise 4.9.0

Brazos continues to be the best UI for BPM.? Version 4.9 further extends that lead.? Every day I'm impressed by the solutions customers build with Brazos, from Vietnam to Poland, and all parts inbetw

Scott Francis
July 7, 2020

BP3 on MWD's Radar

On the heels of new product releases Friday, it feels like an appropriate time to talk about an analyst report on BP3: MWD recently published a report in their "on the radar" series about BP3 and ou

Scott Francis
July 7, 2020

Doubling down on Decision Management

There are rare opportunities to combine forces with another company that really embodies everything your company stands for.? In Teknovare, we have found such a company, and earlier today we publ

Scott Francis
July 7, 2020

Building Business Process Definitions

I was recently asked?how people go about creating Business Process?Definitions (BPDs). Since this is a complex question I thought it better to write down the answer rather than try to explain this pr

Andrew Paier
July 7, 2020

#IBMInterconnect Early Takeaways

I am an IT guy at heart.? I will never be able to shake my upbringing as a system and network administrator, so my view of the world is skewed to include the simplest IT management, monitoring, suppo

Andrew Paier
July 7, 2020

BP3 and the IBM Smarter Process Award

Not too long ago, IBM recognized BP3 as the Smarter Process partner of the year in an ?t=3m9s" target="_blank">award ceremony at Interconnect .? It's a big honor to our team, which works ha

Scott Francis
July 7, 2020

Announcing #Brazos Portal 1.13.1

[Note from Scott:? this is the best Brazos Portal release yet, and in this post, David outlines all of the enhancements we?re bringing to Brazos Portal thanks to the collaboration of our many consul

David Bailie
July 7, 2020

Announcing: Brazos UI Enterprise 4.7.1

[Note from Scott:? this is the best Brazos release yet, and in this post, David outlines all of the enhancements we're bringing to Brazos UI thanks to the collaboration of our many consultants, d

David Bailie
July 7, 2020

Recommended Sessions for Thursday Feb 25th @ #IBMInterconnect 2016

The last day! Still a few good sessions to catch! 8:30am | 5737A Healthcare Insurance Claims Management and Self-INvoicing BPM Solution at Advancecare, Reef Ballroom D. Vitor Salvador of Advanc

Scott Francis
July 7, 2020

Recommended Sessions for Wednesday Feb 24 @ #IBMInterconnect 2016

Wednesday's scheduled also has a couple of fantastic sessions from BP3, Kaiser, and Wells Fargo, as well as other customers.? Here's our recommended schedule for the day: 10:00am | 5021A Creatin

Scott Francis
July 7, 2020

Recommended Sessions for Tuesday Feb 23 @ #IBMInterconnect 2016

And for Tuesday's sessions, our humble recommendations follow... I'll point out right at the top that you have some great options with a session presented by BP3's own Andrew Paier and Ivan Kornienko

Scott Francis
July 7, 2020

Recommended Sessions for Monday Feb 22 @ #IBMInterconnect 2016

Continuing a tradition from previous years at Impact, we?re sharing our thoughts about the best sessions at IBM?s Interconnect conference. The conference is again spread across two hotels this year,

Scott Francis
July 7, 2020

#IBMInterconnect: Mobile-Enabling Your Business Process Using Coach Views: Lessons Learned at Zion's Bank

There's nothing better than looking up a conference schedule and seeing a customer presenting, and calling out your product in the process - better yet, when it is a surprise! Zion's Bank is pres

Scott Francis
July 7, 2020

#IBMInterconnect: Process Maturity in Real Life

Note: you can find BP3's sessions at IBM Interconnect here . This might be the only session of its kind at Interconnect - a panel discussion of BP3 and IBM customers discussing how they leverage

Scott Francis
July 7, 2020

#IBMInterconnect: Creating Lasting Process Change in Wells Fargo Enrollments with IBM BPM

Note: you can find BP3's sessions at IBM Interconnect here . Wells Fargo was an early Lombardi customer, believe it or not, and they've brought BPM forward with IBM BPM since the acquisition in

Scott Francis
July 7, 2020

#IBMInterconnect: Creating Change in Healthcare with BPM at Kaiser Permanente

Note: you can find BP3's sessions at IBM Interconnect here . Kaiser has been at the forefront of adopting a service oriented architecture and BPM in its practices over the last few years.? Come

Scott Francis
July 7, 2020

#IBMInterconnect: BPM in the Palm of Your Hand... or on your Wrist!

Note: you can find BP3's sessions at IBM Interconnect here . This year at Interconnect, BP3 is participating in 4 great sessions that will help any BPM practitioners out there raise their game.?

Scott Francis
July 7, 2020

Thoughts on the Forrester Wave for BPM

Back in November the Forrester Wave came out.? You can find it in various interesting places if you're willing to pay with your registration info! The high level picture doesn't change much of the th

Scott Francis
July 7, 2020

Business Applications in the Age of BPM

You can't focus as much as we do on process innovation and improvement without also thinking about what can be automated and what belongs in the domain of human judgment.? In BPM is Everywhere , we

Scott Francis
July 7, 2020

Announcing: New Brazos Portal Release

Brazos Portal v1.11.1 is now available for download . Customers who have Brazos Portal support can find their customized Brazos Portal v1.11.1 build in their custom download articles which can be

Scott Francis
July 7, 2020

Announcing: Brazos UI Enterprise 4.4.3

And right on the cue, after the first partner resell announcement yesterday , today we have a new Brazos UI Enterprise version available to all Brazos Enterprise customers.? Brazos UI continues

Scott Francis
July 7, 2020

BP3 and IBM: Cloud, BPM, and Bluemix Oh My

Nice article from Carolyn Rogers, capturing and interview and conversation we had at SXSW-interactive back in March 2015.? We've been fans of Bluemix and not just because some of our old colleague

Scott Francis
July 7, 2020

Death by Thousand Cuts, Prevented

We've often told customers (and anyone else who would listen) that our projects tend to cost less, finish faster, and stall less often than the projects with other vendors.? And they go to product

Scott Francis
July 7, 2020

BPMCAMP Sessions: Bob Golladay, IBM, and BP3

[caption id="attachment_8680" align="alignnone" width="678"] Bob Golladay holding forth opening Day 2 of BPMCAMP[/caption] To open day 2 of BPMCAMP, we had the pleasure of welcoming Bob Gol

Scott Francis
July 7, 2020

Brazos UI Releases: Enterprise and Lite 4.1

If you've been waiting for a refresh of our Brazos UI Lite toolkit, version 4.1 is the version you've been waiting for - if this is the first time you've registered with BP3, however, try this

David Bailie
July 7, 2020

Blueworks Live Best Practices

This post is from Krista White, co-author of our new guide to BP3's Blueworks Live Best Practices posted below. Krista also works on Neches and the Brazos suite . Over the last few years

Krista White
July 7, 2020

Design ROI

I ran across this article on IBM counting on design's ROI , and thought it of interest here.? Really interesting quote from our old friend Phil Gilbert: Since then, I don?t think there has b

Scott Francis
July 7, 2020

IBM's bpm/DEV blog covers BP3 and Neches Analysis

A big thank you to our friends at IBM and Jim Casey, the author of a blog post on the bpm/DEV site that IBM hosts . BP3 has been in the Smarter Process game for a while. You may have used th

Scott Francis
July 7, 2020

MWD on IBM Customer Analytics

I've always liked the research MWD does, not because I always agree with it but because they give you a read that still had rough edges on it that, rather than being smooth and shiny. In a rece

Scott Francis
July 7, 2020

An Interview with IBM, from #SXSW

While attending SXSW, I did a casual interview with some folks from IBM, who had a large presence in and around the conference this year. From IBM's perspective the focus was on IBM SoftLayer, IBM

Scott Francis
July 7, 2020

Making Developers and Business Users Happy with IBM BPM and Case Management

The introduction of Case Management in IBM BPM 8.5.5 marked a leap forward for the platform?by introducing support for unstructured?workflow,?along side Business Process Definitions. This post will p

Andrew Paier
July 7, 2020

Who Presented at #BPMNEXT

The bpmNEXT conference is a gathering of all the most innovative vendors in BPM every year. This is its third year of operation, where vendors give a short presentation and then dive into a 15 m

Scott Francis
July 7, 2020

Gartner Magic Quadrant Time

(Side Note: Ever notice that "Gartner Magic Quadrant Time" can be chanted to the tune of " ">Peanut Butter Jelly Time "? ) The real surprise is that Gartner put out another magic quadrant only o

Scott Francis
July 7, 2020

Is Lexmark the OpenText of Capture+BPM?

Once I tongue-in-cheek referred to OpenText as the "We buy houses" of BPM , but it appears that Lexmark is following in its footsteps, albeit with a focus on document capture as well as BPM.? Not

Scott Francis
July 7, 2020

Brazos Takes over #IBMInterconnect

Later in the afternoon, I attended the Smarter Process keynote.? David Millen brought out several customers in this session:? BMI, Kaiser Permanente, to name two.? Given the wealth of fantastic cus

Scott Francis
July 7, 2020

More Highlights from #IBMInterconnect

I have to share some additional highlights from IBM's Interconnect conference.? On Monday, after the General Session, I joined several executives from IBM's European operation and from BP3 for lunc

Scott Francis
July 7, 2020

Neches Analysis - Revealed [Video]

For those of you who missed the Neches demonstration at IBM Interconnect two weeks ago, we have a treat:? a step-by-step tutorial of Neches for Analysis in action. BP3's Neches Analysis E

Scott Francis
July 7, 2020

#IBMInterconnect Thoughts from the Keynote onward

Yesterday I wrote about my overall impressions of the conference, at a 10,000 foot level, and specifically how it feels having Smarter Process not at the center of attention. Today, let's turn t

Scott Francis
July 7, 2020

#IBMInterconnect Smarter Process Impressions from a Partner

  So I've had a week or more to reflect on IBM's new mega conference, Interconnect.? As an attendee, it was one of the best conferences I've had since I started attending IBM conf

Scott Francis
July 7, 2020

For Release: BP3 Global Announces Partnership with BTP to Drive BPM User Experience in Australia and New Zealand

We are pleased to announce our newest partnership:   BP3 Global ( www.bp-3.com ),?leading provider of business process management (BPM) software and services in North America and Europe, a

Krista White
July 7, 2020

Brazos + Brazos = Process in the Palm of Your Hand

[ Editor's note:? You didn't think we'd go to an IBM conference without updating Brazos, did you?? Of course you didn't.? Brazos Portal 1.5 is another big step forward with shared views & temp

David Bailie
July 7, 2020

BPMCAMP: In about Six Months...

The best practitioner event in BPM is in six months: BPMCAMP 2015 in Austin. Two years ago, we decided to run our internal all-hands meeting like a mini-conference. Last year, we invited a f

Scott Francis
July 7, 2020

#IBMInterconnect Recommended Sessions: Thursday February 26th

Okay, if you made it this far, you're near the end!? The last day is a shorter day and we'll keep the recommendations brief! 9am: Aetna's Vision for a Healthier World - Palm C - Aetna use

Scott Francis
July 7, 2020

#IBMInterconnect Recommended Sessions: Wednesday February 25th

We're not done yet. Wednesday features some more good sessions. The 8am sessions: Moving Banking Back office operation to IBM BPM, Banco do Brasil 's Approach - Palm D - If you're like m

Scott Francis
July 7, 2020

#IBMInterconnect Recommended Sessions: Tuesday February 24th

Continuing with recommended sessions for Tuesday! In the 8am slot: Managing your Business Process Data for Performance and Scalability - Jasmine Ballroom B - IBM gives recommendations for

Scott Francis
July 7, 2020

#IBMInterconnect Recommended Sessions: Monday February 23rd

Continuing a tradition from previous years at Impact, we're sharing our thoughts about the best sessions at IBM's Interconnect conference. The conference is spread across two hotels this year, which

Scott Francis
July 7, 2020

Making a BPM Power User

[Editor's note: this is a guest post by Gordon, who will be joining us at Interconnect, come by our booth (307) to meet him, and other team members.? Gordon has been improving our education offeri

Krista White
July 7, 2020

Mobile BPM at IBM Interconnect 2015

Two of BP3's best and brightest will be speaking about BPM Mobile adoption at IBM Interconnect this year! What: Driving BPM Mobile Adoption: IBM Business Process Manager in the Palm of Your Ha

Krista White
July 7, 2020

Customer Experience and BPM

Forrester's Clay Richardson, Craig LeClair and others published a report titled " Predictions 2015: The Age of The Customer is Set to Disrupt The BPM Market "... The premise for the article is t

Scott Francis
July 7, 2020

Phil Gilbert: Fostering Ideas in the Workplace

In a piece entitled " Hearing Every Voice in the Room ", and subtitled "How IBM Brings Ideas Forward from Its Teams", Phil Gilbert lays out how the IBM Design Studio has really redesigned the proce

Scott Francis
July 7, 2020

BPM Still Produces Astonishing ROI

There are those that say ROI is dead, or BPM is dead. But BPM projects just continue to put up eye popping ROI statistics.? In many cases the ROI is so good that companies are embarrassed to publis

Scott Francis
July 7, 2020

Introducing Brazos UI Enterprise

Brazos UI has been the most popular UI toolkit for IBM BPM for the past 18 months, with a steadily increasing number of registered users, and production deployments. In fact, I would venture to say

Scott Francis
July 7, 2020

Announcing: Brazos Portal 1.3

Our Brazos Portal team has been busy building the best UI endpoint for BPM, and we're ready with a new release - 1.3.? With Brazos Portal, you are experiencing the BPM portal user interface of the

Scott Francis
July 7, 2020

Announcing: Brazos UI Public Release 3.11

The release of Brazos UI 3.11 is timely this week - it coincides with two events with customers across two continents this week.? In both of these events, Brazos UI plays prominently.? Before we

Scott Francis
July 7, 2020

BP3 is Coming to You

This is a big week for BP3.? We are simultaneously at the Websphere Technical University event in Dusseldorf, as well as at a BPMCAMP Comes to You event in Dallas. Earlier today, our very own Jo

Scott Francis
July 7, 2020

Decision Auditing and Governance: What it is and Why it is Important

In any business that is subject to legal or regulatory controls, having a robust governance and auditing process is very important, if not mandatory. A typical example would be a bank that offer

J Phillips
July 7, 2020

Apple and IBM and the Monday Note

Gass?e's Monday Note has one of the best write-ups of the Apple+IBM partnership . He points out the problems, the clash of cultures, even the very different financial pictures. For example, we thi

Scott Francis
July 7, 2020

Announcing Brazos UI, Public Release 3.6

[Editor's Note: this release represents the culmination of so much customer feedback and field testing, it is hard to express in a blog post.? A significant improvement over the previous public re

David Bailie
July 7, 2020

IBM BPM and Event Integration with SCA (Tuscany)

[Editor's note: this is another guest post in a series from Gary Samuelson, one of the foremost experts in BPM, and IBM BPM.? In this series he has been sharing his knowledge of architecture and BPM

Andrew Paier
July 7, 2020

IBM + Apple = Enterprise Mobile Upgrade

It will come as no surprise to readers of this blog that I like to write about Apple , and about IBM , and IBM BPM . So when I read today the surprise news that IBM and Apple are partneri

Scott Francis
July 7, 2020

More Kevin Spacey Thoughts from #IBMIMPACT

John Ivey captured some great thoughts from Kevin Spacey's talk at Impact , definitely worth a read: ?So I?ve been thinking of what I might speak about today???something that might capture

Scott Francis
July 7, 2020

Sandy Kemsley on Smarter Process and #IBMIMPACT

Sandy reliably produces the best conference notes.? At major analyst-driven events she takes a different approach: At analyst events, I tend to not blog every presentation; rather, I listen,

Scott Francis
July 7, 2020

#IBMIMPACT General Sessions - Impressions

Rather than go through the details of general sessions, which others have done better than I would, I wanted to share my overall impressions from the General Sessions. Also of note, you can fin

Scott Francis
July 7, 2020

What is Mobile BPM? Definition vs. Practical Priorities

Someone came by our booth at Impact last week, and engaged me in a very direct conversation: He: So what exactly is this, mobile BPM? Me: Well... (noticing his name badge and that he works for

Scott Francis
July 7, 2020

Interview with TheCUBE @ #IBMIMPACT

On Day 1 of IBM Impact I was just getting warmed up.? General Session was a wrap and I went straight into an interview that was livestreamed.? No preparation for me, and I'm not sure how much prepa

Scott Francis
July 7, 2020

Another take on Day 2 of #IBMIMPACT

Delaney Turner posted his take on Impact Day 2 to the IBM Impact blog .? Its a good summary of the day from his perspective, and he injects a little process into the discussion: Process

Scott Francis
July 7, 2020

The Benefit of Extending IBM BPM with Brazos UI Toolkit

As BPM expands and increasingly goes mainstream, we're finding recurring themes of debate as mainstream views are challenged by the encroachment of process-thinking and BPM. Of particular inter

Scott Francis
July 7, 2020

Brazos Portal End-to-End

We're publishing a new video today that shows Brazos Portal on several different platforms in an end-to-end scenario that shows how it works, how it launches tasks in Brazos, and how it adapts t

Scott Francis
July 7, 2020

Another Appearance for BP3 @ #IBMIMPACT

I'll be appearing on "the Cube" at Impact 2014 . I'm on at 10am PST, Monday April 28th.? I'm expecting this will be similar to other interviews we've done before at Impact, but we'll find out!?

Scott Francis
July 7, 2020