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Scott Francis

Blog Entry

Driven Day 5: The Final Day of Automation Goodness: Enterprise UX and Design

Scott Francis
July 7, 2020
Blog Entry

Driven Day 4: Application Modernization

Scott Francis
July 7, 2020
Blog Entry

Driven Day 3: Process Automation Day

Scott Francis
July 7, 2020
Blog Entry

Process meets Delicious Barbecue at Valentina's Tex Mex BBQ

Many of the things we love have great dependencies on a little thing called "process". BBQ is just one of them.

Scott Francis
July 7, 2020
Blog Entry

Video: What to Automate

In this 2018 video, Julie gives us a sense of good use cases for automation

Scott Francis
July 7, 2020
Blog Entry

Video: Decision Management and AI

Scott Francis
July 7, 2020
Blog Entry

DevOps with Joe Warner

If you want to go faster - you need great DevOps.

Scott Francis
July 7, 2020
Blog Entry

Join us to Learn about the Hottest Topics in Automation: Driven 2020

Driven has been one of our favorite events to host and to attend over the years. This year, we're going virtual, I hope you will all take the opportunity to join us! Learn about the 5 hottest topics in Automation, all in one event - looking forward to seeing you all there!

Scott Francis
July 7, 2020
Blog Entry

Why Choose Austin? BigCommerce (a recent IPO) Weighs in

Great short-bite interview with the CFO of BigCommerce, Robert Alvarez

Scott Francis
July 7, 2020
Blog Entry

The Building Blocks are all there: Business Automation Toolkit

Scott Francis
July 7, 2020
Blog Entry

Above Avalon: Apple Ecosystem Growth Accelerating

Scott Francis
July 7, 2020
Blog Entry

Brazos: Building Better Experiences for IBM Automation

Important updates to the best UI for IBM Automation: Brazos UI 6.0

Scott Francis
July 7, 2020
Blog Entry

This is the Video you need to Watch Today to Understand what Restaurants are going through

The Peached Tortilla has built an amazing fan base. There's a lot to learn from how Eric runs this iconic Austin business.

Scott Francis
July 7, 2020
Blog Entry

Software Companies: No Collapse in Demand

Scott Francis
July 7, 2020
Blog Entry

Is Apple an AI Leader?

is Apple an AI leader? ArsTechnica endeavors to find out

Scott Francis
July 7, 2020
Blog Entry

Above Avalon: the Secret to Apple's Ecosystem is Experience

Apple creates experiences for their customers. It's a great way to think about how you take care of your own customers, and the experiences you create for them.

Scott Francis
July 7, 2020
Blog Entry

The Good the Bad and the Ugly: Commodity Consulting firms are a risk to your business

You deserve a consulting firm that will bring you a more focus, more foresight, more followup engagement every single time.

Scott Francis
July 7, 2020
Blog Entry

Sandy Kemsley on RPA Acquisitions

Scott Francis
July 7, 2020
Blog Entry

Is COVID driving more Automation?

We've talked about this in previous posts, and here is another third party take on COVID-driven automation

Scott Francis
July 7, 2020
Blog Entry

Sharing Docker Knowledge

Our team shares some knowledge on our support site

Scott Francis
July 7, 2020
Blog Entry

What does Holmes on Homes have to do with Hiring Consulting Firms?

Sometimes we feel like Holmes on Homes, trust me. But what we love doing is helping our clients, even when it means fixing what they've been left with.

Scott Francis
July 7, 2020

Good Insight into IBM Business Automation Workflow

If you're an IBM Automation customer, you should really be working with BP3 - our team will take care of you.

Scott Francis
July 7, 2020
Blog Entry

Austin to Tesla: Welcome Home!

Tesla is building a new factory in Austin. One can't help but wonder if there might be a move of Tesla HQ to Austin in the future. That would really set the business news coverage on fire here in Austin.

Scott Francis
July 7, 2020
Blog Entry

Neil Ward-Dutton on AI and Ethics

What good is artificial intelligence if there isn't an ethical framework?

Scott Francis
July 7, 2020
Blog Entry

Video: RPA Vendors and the Commoditization Trap

Neil Ward-Dutton brought a guest - John O'Brien - to his weekly broadcast on AI and Business Automation, to take on the topic of RPA vendors and how they are attempting to avoid commoditization:

Scott Francis
July 7, 2020
Blog Entry

When do you use RPA bots?

Sarah from our BP3 team gives some pointers about when to use RPA bots - mechanical or cognitive. With BP3, there's always a faster way!

Scott Francis
July 7, 2020
Blog Entry

Video: Process Automation: a Healthcare Story

This is part 3 of a 3-part series about a tree house. In this case, we need to get some care for our star of the story when he falls out of the tree house! With each part, you can observe how process transformation can help companies achieve a faster way to help their customers:

Scott Francis
July 7, 2020
Blog Entry

Video: Process Automation Story: Utilities

This is part 2 of a series about transforming processes, using a utility company as the star of the story(!) :

Scott Francis
July 7, 2020
Blog Entry

Video: There's a Faster Way - to get to Production with RPA

At BP3, we look for faster ways to get you to your business value - including, how fast we can get your solutions into production. In this BP3 Live video, Steven shares how to get to production faster with BP3 and RPA:

Scott Francis
July 7, 2020
Blog Entry

Getting Started: RPA Discovery

I love how he emphasizes that you follow the value - if the next most valuable thing to do is more RPA you do it, if it is end-to-end process then you do that - follow the value:

Scott Francis
July 7, 2020
Blog Entry

From the Video Vault: RPA Use Cases

It seems like ages ago, but it was only December 2018 when we had our CEO, Scott Francis, sit down and talk with Krista White, about RPA business use cases.

Scott Francis
July 7, 2020
Blog Entry

Attended vs. Unattended

I've always thought about attended vs. unattended as much like the difference between RDA and RPA, as covered in an early video in our RPA series, back in 2018.

Scott Francis
July 7, 2020

Friday Fun: Denser Non-Volatile Data Storage

Scott Francis
July 7, 2020

Manufacturing with Automation and RPA

Scott Francis
July 7, 2020

Building Great Solutions for You

Scott Francis
July 7, 2020

Video: A Process Automation Story

Scott Francis
July 7, 2020

Another RPA Acquisition: IBM buys WDG

Scott Francis
July 7, 2020

Neil Ward-Dutton on the No-Code Cycle

Scott Francis
July 7, 2020

How we do Discovery Workshops for RPA and Robotics

Scott Francis
July 7, 2020

18 Months Later...

Seems like just yesterday, but it was 18 months ago (approximately) when Fred Wilson’s blog contained this chart...

Scott Francis
July 7, 2020

Video: Interactive Forms with RPA

In this BP3 Live video, our very own Dan Seager shows off how you can leverage interactive forms with RPA (specifically, Automation Anywhere), in what they call “human-in-the-loop”:

Scott Francis
July 7, 2020

BP Deploy

Scott Francis
July 7, 2020

Think! Agenda!

We’re heading to IBM’s Think! conference next week, and we want to share some of the sessions that jump out to us as sessions we are interested in. In general the featured sessions have strong speakers and interesting topics – but they also may not get to the nitty gritty detail that you’re looking for

Scott Francis
July 7, 2020

Neil Ward-Dutton on Process Mining: Why Now?

If you can't tell, I've been intrigued by Neil's series of youtube videos covering a range of topic around AI and Automation, as part of his work at IDC.? I think it is a great way to humanize and mak

Scott Francis
July 7, 2020

Combination Plays: Automation + AI or ML

Neil Ward-Dutton of IDC talks about three of the ways AI might augment Automation: Conversation, Document Understanding, and Predictions. His latest video series is a great primer on a number of key b

Scott Francis
July 7, 2020

More Focus: Our Team, Talking about What we Do

Over the years, the members of our team have recorded a number of videos for us, to explain what we do, what matters to us, and how we feel about our work.? Over the course of these videos, you can ge

Scott Francis
July 7, 2020

David Brakoniecki: Finding Success in RPA through Thoughtful Discovery

David Brakoniecki, our Managing Director for European operations, recently gave a talk for Automation Anywhere's Imagine conference (virtually of course!) - and the video is available here with regis

Scott Francis
July 7, 2020

Automation Anywhere Imagine: Perspective on RPA Going Forward

whatever it is you focus on, make sure it is a really important problem that people will notice when you fix it.? Pick something that matters... your organization has a very scarce resource that

Scott Francis
July 7, 2020

Friday Fun: Apple Moving to it's own Chips for the Mac?

In this article , and also according to Bloomberg , speculation ahead of Apple's WWDC conference is that Apple might announce its own chips for Mac hardware launching in 2021.? Speculation on this s

Scott Francis
July 7, 2020

Advice from Three Years Ago, Still Good Today

It isn't often you can get advice from three years ago - about technology - that is still just as good now as it was then. But in March of 2017, McKinsey published a report: " Intelligent process auto

Scott Francis
July 7, 2020

Wake up call for Process Software Vendors?

Deep Analysis and Connie Moore call the news of a BPM vendor buying Jidoka a "wake-up call". ? However, they were buying an 8 person software company out of Spain, not buying a market leading RPA fir

Scott Francis
July 7, 2020

Another view of what's to come in RPA in 2020

Deep Analysis published a report on RPA in 2020 .? A few interesting insights to pick apart: Process discovery tools will take the driver?s seat and act as catalysts for automation opportunity ide

Scott Francis
July 7, 2020

iPhone Success: One Crucial Element

Fun Friday post here, quoting from the Monday Note ... : In the Monday Note, Jean-Louis Gass?e reminds us of a critical factor in the success of the iPhone, which, 14 years on, most of us have likely

Scott Francis
July 7, 2020

There's a Faster Way to do That? - with Design

So McKinsey did a study published in October, 2018 on the subject of the value of design .? They defined the McKinsey Design Index to track the performance of the top quartile MDI performers.? The fi

Scott Francis
July 7, 2020

Friday Fun: Memory Lane from someone at NeXT

This series of posts from Chris MacAskill ("The secret call to Andy Grove that may have helped Apple buy NeXT") is amazing. It is a series of snapshots in time of the trials and tribulations at NeXT

Scott Francis
July 7, 2020

Horses for Sources (HfS) on the RPA Market

If you missed this report from January (which feels like it was from another decade, let alone just a couple of months ago), Horses for Sources (HfS) put out their analysis in January 2020 of the RPA

Scott Francis
July 7, 2020

What's Low got to do with it? A Low-Code Discussion

Neil Ward-Dutton posted a nice quick-take on low-code and automation: Just uploaded my third weekly quick-take video: Let's talk about low-code. What's your view? #lowcode #automation https:

Scott Francis
July 7, 2020

Is CMMN the prolog of BPM?

Is CMMN the prolog of Business Process Management?? Signs point to yes: https://twitter.com/skemsley/status/1262849016527814659?s=20 https://twitter.com/sfrancisatx/status/1263277025785233409?s=

Scott Francis
July 7, 2020

What BPEL Teaches us about Human in the Loop": Design for People"

Design for people.? Whenever you are designing software, who you are designing it for is perhaps the most important thing to be sure of.? It affects every decision you make.? It isn't that much diff

Scott Francis
July 7, 2020

Predicting RPA by Identifying the Challenges to be Overcome

Predictions are tough. Even when they are predictions about what appears to be the near-term or the next year.? Because you not only have to get the substance of the prediction right, you have to get

Scott Francis
July 7, 2020

Innovate Austin: the book of Innovative Companies in Austin

Sven Boermeester is an entrepreneur with a publishing business: he collects compelling stories about innovative companies, city by city, and publishes them into a fantastic book to share with friends,

Scott Francis
July 7, 2020

Is Now the Time to Increase Automation?

In a moment where we all have some reasonable fear about our health, the health of our loved ones, and of our friends and coworkers - we also have short-to-medium-term economic uncertainty.? The tempt

Scott Francis
July 7, 2020

Does Technology Deliver Stronger Customer Relationships?

A recently published report on a survey by IDG (sponsored by a BPM software firm), on the subject of whether technology delivers stronger customer relationships.? Full disclosure: my personal opinio

Scott Francis
July 7, 2020

Taking Constraint Theory and Process to the CPU level

I find the reporting on Apple's possible move from Intel chips to its own ARM-based chips fascinating . At some level, Apple seems to look at all of the necessary components of their products, and ap

Scott Francis
July 7, 2020

A Real World Example of RPA and Process Orchestration

At CamundaCon there were in-depth discussions about the role of process engines and RPA software, as well as how to orchestrate all the RPA bots people are building. Since then, an article on Deut

Scott Francis
July 7, 2020

If you want to Change, and make it Stick, you need a Process

Have you implemented something new in your team?? Or made a big change in how you want to handle something? Have you made a big "Change Management" style change in your organization, or been a part of

Scott Francis
July 7, 2020

Banksy to Doctors and Nurses: Thank You

Perhaps art won't heal patients, but Banksy has found a way to bring some comfort to doctors and nurses on the front lines through his art : A new work by the elusive street artist Banksy, honor

Scott Francis
July 7, 2020

OTPP Customer Story on Camunda's Blog

Last week we posted about OTPP and Camunda at CamundaCon - but we hadn't noticed a nice blog post on Camunda's blog that has some more details about OTPP's journey with Camunda: With $201.4 billio

Scott Francis
July 7, 2020

A Bot and a Process Walk into a Virtual Conference Together

While attending the CamundaCon conference last week, the intersection of RPA and process was explored across vs several conversations.? An interesting development to see RPA so prominently featured in

Scott Francis
July 7, 2020

CamundaCon Recap: Customer Stories from OTPP

Ontario Teachers Pension Plan gave two presentations at CamundaCon - both well done. Sandy Kemsley covers the first one in this post (scroll down), and there's an interesting bit of history. Sandy i

Scott Francis
July 7, 2020

CamundaCon Recap: Customer Stories from Keller Williams

In the first track presentation of Day 1 for CamundaCon, Keller Williams presented their solution for Smart Plans for their agents.? In a post by Sandy Kemsley , she captures the details of the prese

Scott Francis
July 7, 2020

CamundaCon Recap: Best Virtual Conference so Far

Camunda in Context As is often the case with a conference on process technologies, Sandy Kemsley has the best live blog available on the subject of CamundaCon .? As she notes, Jakob Freund deliv

Scott Francis
July 7, 2020

Impact of COVID-19 on outsourcing and productivity

COVID-19 has turned so much upside down over the last month (or 3 months depending on where you live), it seems to be touching every part of society and business. A recent article in The Telegraph

Scott Francis
July 7, 2020

USAA returning insurance premiums

In another case of doing well by doing good, USAA has announced that it is returning $520 Million to it's members : USAA, the country?s fifth largest property-casualty insurer, will be returning $5

Scott Francis
July 7, 2020

Robotics (RPA) Brings New Rules to Process Automation

This post was originally published on Medium to share the the Austin Startups publication . I'm sharing it here as well for the BP3 audience! BP3 has been helping our clients find a faster way to

Scott Francis
July 7, 2020

WFH : Communication Advice from Successful Teams that Work Remotely

Happy Friday! Today I'm sharing an article from almost two years ago that has some new-found value in a moment when all of us are working from home more more: we don't have a choice.? When the article

Scott Francis
July 7, 2020

IQVIA Matchmaking for Clinical Trials

Continuing with some good news amidst the pandemic:? IQVIA, an Analytics and CRO services firm, has launched a new matchmaking trial service to accelerate treatment and vaccine development for COVID-1

Scott Francis
July 7, 2020

What we've learned about RPA over the last 3 years: Measure Twice, Cut Once

There's a fantastic article from 2018 that I think captures how many in the business process community felt about RPA circa 2016-2018:? Why You Should Think Twice About Robotic Process Automation .

Scott Francis
July 7, 2020

Volkswagen vs. COVID-19 Virus

Volkswagen has announced a few of its efforts to contribute to the fight against the COVID-19 pandemic: Last week, Volkswagen of America and fabrics supplier Faurecia announced a collaborative eff

Scott Francis
July 7, 2020

The Good News: Multiple Vaccines in Progress

Kaiser Permanente is leading the way with vaccines going to trial, one of the first three going into human testing : Leading the way is Kaiser Permanente Washington Research Institute in Seattle, w

Scott Francis
July 7, 2020

Lilly lowers Insulin Prices, Pursues Clinical Trials for COVID Therapy

In this series we're highlighting firms that are helping make things better during the COVID-19 pandemic.? Eli Lilly (Lilly) is one such firm: First, they're lowering insulin costs to $35/month a

Scott Francis
July 7, 2020

Johnson & Johnson: Announcing a Lead Vaccine Candidate

Another company on the front lines of the corona virus response is Johnson & Johnson : The Company expects to initiate human clinical studies of its lead vaccine candidate at the latest by Sept

Scott Francis
July 7, 2020

Apple producing face shields for health workers

Another example of a company leveraging its talents to address needs in the pandemic, Apple is reportedly producing face shields for health care workers at a rate of 1 million a week : Apple is

Scott Francis
July 7, 2020

Mercedes F1 Engineers create Breathing Aid for Coronavirus patients

A pretty amazing story from CNN on the ability of Mercedes F1 engineers to create a breathing aid for Coronavirus patients in less than 100 hours - Formula One engine manufacturer Mercedes h

Scott Francis
July 7, 2020

Royal Mint: Produce 4000 medical visors per day for NHS staff

There isn't enough good news going across the wires.? This is an example of how a great company can make a contribution in the age of the Corona Virus COVID-19. Royal Mint has started manufacturin

Scott Francis
July 7, 2020

Apple iCloud: existential threat to Dropbox?

It's Friday, so why not an Apple story?? An article on CNET makes the argument that Apple's new iCloud features for iPhone and the Mac might cause users to say goodbye to Dropbox: Until recentl

Scott Francis
July 7, 2020

A Retrospective on the Disruptive Collaboration Product that wasn't

It's Friday, so it's time for a fun post, a trip down memory lane for some of us.? If you have a long enough memory in tech, you probably well remember Google Wave.? It launched with great fanfare and

Scott Francis
July 7, 2020

Working with us in the new WFH reality in the age of COVID19

If you're a client of BP3, you already know that our team is very diligent when working remotely, very communicative, and very respectful of the normal flow of work at your offices.? On March 11th BP3

Scott Francis
July 7, 2020

Advice for Scaling RPA

Ran across this blog from March on the topic of how companies scale their RPA environment .? I thought the topic was going to? be more about topologies and strategies at the level of getting it do

Scott Francis
July 7, 2020

Another Connection from Austin to Europe

Just as I was about to depart for another trip to Europe for work, KLM Royal Dutch Airlines (partnered with Delta) announced a new non-stop flight connecting Austin to Amsterdam, starting in May o

Scott Francis
July 7, 2020

Discussing Trends in AI and Automation

One of the great honors of being an executive and co-founder for a company focused on intelligent automation is being invited to speak and share with audiences at conferences and other gatherings.? It

Scott Francis
July 7, 2020

BP3 and the Accord Project

Proud of our team for contributing to the open Accord Project - "an open format, tools and ecosystem for building technology neutral smart agreements."? You can see our membership near the bottom of

Scott Francis
July 7, 2020

Why is RPA the fastest growing market in Enterprise Software?

TechCrunch reports that Gartner has recently gone on record saying that RPA is the fastest growing market in Enterprise Software: If you asked the average person on the street what Robotic Proc

Scott Francis
July 7, 2020

Innovation in Workflow Engines

Camunda continues to advance the state of the art for distributed workflow with the first production release of Zeebe.io a few weeks ago.? The most interesting part of this product (to me) is that

Scott Francis
July 7, 2020

Why Working with your Implementation Team During Discovery is so Important

Over the last 18 months I've canvassed a lot of clients who were beginning to work with RPA and initiating pilot projects or evaluations.? I was initially surprised to hear a client tell me that befor

Scott Francis
July 7, 2020

How to turn ROI into ROMG with RPA

Are you looking for ways to turn your ROI with RPA into ROMG?? If so, look no further than this post, where we'll give you a few key hints for how to maximize the OMG factor in ROI. First off, let m

Scott Francis
July 7, 2020

Different ways to answer What is RPA?""

We often use the terms RPA, Robotics, and Automation when we're writing on this blog and in our content that we distribute to clients.? Let's take a moment to do a quick recap of these terms and their

Scott Francis
July 7, 2020

Just 8 reasons to use RPA

First off, let me start by saying that we often say "Robotics" or "Automation" rather than RPA. RPA is a specific type of automation that emulates what a human would do in the same situation.

Scott Francis
July 7, 2020

Austin Airport Expansions...

No sooner has Austin Bergstrom airport finished it's first major expansion for International flights ($350M expansion, at that), than the airport and city turn their attention to the next major expa

Scott Francis
July 7, 2020

Leveraging Decisioning with Node-Red

Our team has contributed an open source project to make it even easier to include decisioning (IBM ODM) in your Node Red projects : This Node-RED node allows IBM ODM decision services to be configu

Scott Francis
July 7, 2020