Posts Tagged "Keith Swenson"

New Book: BPM Everywhere

We’re proud to announce the release of “BPM Everywhere“, a collaborative work from a number of your favorite BPM thought leaders: We are entering an entirely new phase of BPM – the era of “BPM Everywhere” or BPME.This book discusses

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Keith Swenson on the Drucker Forum 2014

If you didn’t get to the Drucker Forum, Keith Swenson has you at least partially covered.  What a great list of speakers: It is time again for the Global Peter Drucker Forum.  Here are some highlights of talks from John

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Defining BPM with a Poster

Keith Swenson of Fujitsu has published a poster based on the collaborative definition and clarification of BPM that he led in previous months.  That discussion ranged from LinkedIn groups to his blog and to others’ blogs, and much to my

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A Job is only as Simple as it Is.

Keith Swenson recently wrote a great post on “Overautomation“.  This is a topic that doesn’t get too much attention outside of people trying to save jobs.  But it is a very real issue in a high tech, high automation society

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Zero Code Hypothesis Lives #bpmNEXT

Well, the Zero Code Hypothesis lives.  After posting about it recently, it sparked quite a bit of discussion on the post, and in twitter… and then the discussion leaped to other blogs. First up, Alberto Manuel chimes in with a

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Impatience with Agents #bpmNEXT

“I for one, welcome our robot overlords” I have to admit that one meme at bpmNEXT that I am impatient with is the idea of intelligent “agents” that will emerge into complex processes that were not modeled in advance. There

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And One Ring to Rule them All

Keith Swenson embarked on a somewhat Sisyphean task in attempting to get the BPM community at large to agree on a common definition of BPM.  As a practitioner and entrepreneur, I’m less concerned about the specific definition in use.  If

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The Other Side of Automation

Good discussion on BPM.com regarding the limits of Automation.  Unfortunately it took the predictable detour into the topic of how automation is dehumanizing or bad for us – and of course it can be when the human is reduced to

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BPM Rorschach Test

When you say “standard processes” or “automated processes” in BPM circles, it is a dog whistle for the pundits and gurus to chime in, because those terms are like a Rorschach test for how you view BPM inside your own

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Treat the Work as Interchangeable, not the People

Keith Swenson writes about BPM, repeating, and facilitation: Imagine a BPM expert suggesting that you process was run differently every time, and suggesting that if it did actually repeat itself it would be a dead end!  That is the difference

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The Optimist’s View of Automation

Keith Swenson recently wrote about the positive side of automation – that it elevates workers rather than eliminating them.  And history has so far proven Keith right time and time again: History actually shows a different story.  While automation undoubtedly

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Great Capture of Jim Sinur’s iBPMS Expo Presentation

Keith Swenson, in his best Sandy Kemsley impression, captured really good notes on Jim Sinur’s keynote at iBPMS Expo a few days ago: It used to be that a business model would be in effect for many years. But now

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Does Anyone Want a “Decision Factory”?

Keith Swenson’s blog recently responded to a Harvard Business Review article, entitled “Rethinking the Decision Factory“, where he undercuts some of the key points raised in HBR. There are lots of bones to pick with the thesis behind knowledge workers

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The Myth of Micromanaging (with BPM)

I have to admit that the myth of micromanaging as a requirement of BPM is one of those things that just irritates me.  Even more so when people in the ACM community foist that upon the BPM community, of which

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A Process Too Good? Or Too Good to be True?

Good blog from Keith Swenson about the dangers of over-emphasizing cost in your process (or more broadly, efficiency):   3M started to use Six Sigma from 2001 to 2005 in order to cut costs and increase efficiency.  It worked!  They

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Antifragile or Reactive?

Keith Swenson is probably the foremost proponent of ACM.  He has a new series of blog posts and talks that touch on Nicholas Taleb’s book “Antifragile,” a new wrinkle on his theme of knowledge work and ACM.  His presentation at

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Fujitsu Acquires RunMyProcess

I hope someone writes about this that knows more about RunMyProcess and Fujitsu’s offerings than I do.  But today I saw in the news that Fujitsu has acquired the French startup (details remain private): The acquisition will also allow Fujitsu

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The Next Big Thing in BPM – bpmNEXT

bpmNEXT is coming March 19-21, at Asilomar Conference Center on the Monterey Peninsula.  I’m excited to be attending, but also honored to be presenting.  I like that Bruce and company have taken a different approach to this conference: No how-tos,

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Data, Not Language

Keith Swenson makes an (unnecessary but) persuasive argument that Doctors shouldn’t have to code or use BPMN (a two-dimensional graphing) approach to their processes. He presents the straw man of: Graphical-only language, e.g. BPMN – and why he doesn’t think

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Tilting at Windmills

There’s nothing like putting up a straw man to win an argument.  First, you can propose arguments taken out of context, and secondly, there’s really no one on the other end arguing, you’re just arguing with yourself. Still, Keith Swenson’s

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BPM Next

Well this looks interesting.  Keith Swenson has a good writeup on his blog – The BPM Next conference is being organized by two luminaries in the field as a chance to meet the other gurus.  It is shaping up to

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I Can Relate

When I read this post “Nothing New in Case Management” I felt like I can relate to what Keith is feeling.  Not that I’m defending every word of the article, but how many times have we heard that there’s “nothing

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Bruce Calls for a Cease-Fire

Bruce Silver’s post could be interpreted as calling for a cease-fire in the BPM-ACM debate: It boggles my mind that we are still having this debate, but there it is: Is BPMN compatible with ACM?  The latest round started with

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Imperatives and Declaratives

Keith Swenson has a pretty interesting post on the possible use of declarative language to describe process, based on what he heard at BPM2012. Technically, BPMN is a hybrid of declarative and imperative (much like make or ant)- because you

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Looking Under the Hood

Well.  This was a pleasant surprise.  At the end of one of Keith Swenson’s posts on ACM, he wrote this: ClarificationSome have thought that what I mean here is about underlying technology “under the covers”.   As if this was a

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More Reports in from #BPM2012: Process Cloud

Keith Swenson had a great writeup of a session entitled “Managing & Tracing the Traversals of Process Clouds with Templates, Agendas and Artifacts”: The concept “Open Process Clouds” has nothing to do with cloud computing, but rather parts of a

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#BPM2012: ACM Rears its Head

I haven’t spent as much time this year as in previous years discussing ACM because for the most part, ACM advocates have stopped spending all their time trying to prove that BPM “can’t do” ACM. Sandy Kemsley, however, attended the

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BPM: One TLA to Rule them All

I love reading Keith Swenson’s blog, not least because he just has a different point of view and it is always good to read something that will challenge the way you see the world.  We continue to agree on a

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Perfect Storm Brewing

Keith Swenson covered the AIIM2012 Ted Schadler Keynote in his blog, and a few passages jumped out at me: He presented a slide showing how dramatically the world has changed since 2007, only 5 years ago.  At that time there

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Will ACM eclipse BPM?

Peter Schooff once again asks the provocative question: “Will case management eclipse BPM in importance this year?” The answers were pretty interesting.  I guess I should first own up to my own: Short answer : no. More thoughtful answer :

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Fill in the White Space, and Inverting the Process Life Cycle

It isn’t easy to fill in the white space.  It is harder to design a good software solution from scratch than to fix a bug in an otherwise working solution, or to design a small addition to a working piece

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Lamenting Definitions

In a flurry of posts recently there’s another attempt to sever ACM and BPM.  It’s a strange urgency among some ACM advocates to separate it from the idea of managing business processes. Keith misinterpreted my recent post on ACM/BPM –

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Keith Swenson's Notes from Forrester BPM Forum

Keith has posted a summary of his notes from Forrester’s BPM Forum – great read and good insights into several topics – in particular he has a great writeup of Derek Miers’ session on designing your BPM engagement program around

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Interesting Read on Self-Organizing (Business) Networks

Keith Swenson just put out an interesting blog post on Self-Organizing Business Networks– there’s a focus on what makes for enterprise social software, and what the “social” part really means.  But this particular bit caught my attention: Most current systems

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Count me in for Simplicity

There’s an argument that says the world is too complex for humans to understand.  Further, that by thinking we understand cause-and-effect, we’re doomed to act in ways that have unforeseen (usually negative) consequences.  It is a really interesting debate, and

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BPM Could Save Your Life

Not that long ago, one of the prime examples given by Keith Swenson in support of the “ACM approach” was a medical example (picture Dr. House examining the really-out-there cases) – check out the comment stream from this post for

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Another take on ACM: Feature or Paradigm

I missed this post from Keith Swenson the other day, as he responds to Anatoly’s post on ACM. Keith cuts to the chase: Anatoly Belychook asks the question: “is ACM a Paradigm or a Feature?” I could not resist responding

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Process, Structure, and the Illusion of Hindsight vs. Foresight

The argument over what a process is continues.  As well, the argument over what is BPM and what is ACM.  Two articles recently on the subject.  First, Michael Poulin argues that all process is structured, and that ACM is not

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Flexibility, Technical Debt, and Process Debt

Keith Swenson’s article on the fallacy of flexibility makes a good case for lean software development and the Lean Startup: This article is about software design, and makes the case that flexibility for flexibility sake should never be your goal. 

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Keith Swenson, Software Architect

Great blog from Keith on his Q&A on being a Software Architect.  In particular I liked his answers to the last two questions, but I’ll just quote the second-to-last: 3. What advice can you share with others in or entering

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Adam Deane Covers Keith Swenson

Adam Deane’s recent post about Keith Swenson’s blog was quite interesting to me. Keith has been blogging on BPM for the last 4 years. The first couple of years were mainly around notations, standards and development. The next year had

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It isn't BPM: It's Competition

Keith Swenson says BPM makes the workplace more stressful: It is really quite simple: in the workplace there is a mix of routine work and knowledge work.  Routine work is repeatable and predictable in pattern.  Knowledge work, however, is different

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Phil Gilbert's BPM 2010 Keynote: Focusing on the "B" in BPM

Phil gave the keynote at BPM 2010 yesterday, and Keith Swenson had the early coverage ready before EOD yesterday.  In this talk, it sounds like Phil has continued his main themes (since I can remember) of making BPM more and

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ACM Tweet Jam, Belated Thoughts

So I couldn’t attend the recent ACM tweet jam live, as I was, well, working. But there were quite a few people participating, and reading the summaries after the fact, I can’t help but feeling a bit underwhelmed.  So much

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I See Business Professionals… Using BPMN

So Jim Sinur really opened a can of worms the other day with his missive on BPMN, literally calling for it to burn baby burn – nothing like a gentle start like that to initiate a moderate discussion of the

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About that Merger…

The merger of two airlines has been used as an example of something BPM is not well-suited for, that ACM would be well-suited for.  I gave this argument a bit too literal a reading, based on Keith Swenson’s response (thought

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Case Management Mentor Meeting

Keith Swenson has announced a case management mentor meeting (or ACM Mentor Camp) following the BPM 2010 conference, at the same venue: The “Adaptive Case Management Mentor Camp” has just been announced.  This will be a meeting of minds for

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What Does Google Wave Mean to ACM and BPM?

The Death of Google Wave is interesting.  We’ve written about Wave before, several times, but in particular when SAP put out its “Gravity” demonstration. The official Google Blog blames the closure of Wave on a lack of user adoption: But

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The Promise of BPM: Easier for Developers, or Easier for the Business?

Recently Bern Ruecker’s article on “A Collaborative Approach for Real-World BPM” appeared in InfoQ. It is a good read, with much I agree with and just a few things I don’t. We have been working in the business process management

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BPM vs. Case Management Yet Again

Keith Swenson has another post where he compares Case Management to BPM: “The two approaches are very different: Sherlock Holmes will use a case management approach, not a BPM approach, when solving a case. Bank of America will use a

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