The Apple Lifestyle

Horace Dediu’s analysis of the cost of the Apple Lifestyle:“But much more interesting than this value is the notion that Apple is in business to deliver a product/service mix to loyal customers and to preserve their loyalty through constant improvement

Read More
Brazos Adoption is going Global

Visualize Brazos Adoption, and Announcing Brazos UI Enterprise 4.2!

Brazos UI Enterprise 4.2 is now released.  Unlike some other products on the market, we didn’t trump up the numbers and produce release numbers that make our product more mature – Brazos has been through 4 major release cycles and

Read More

Austin Rising (Literally)

There are milestones in a city’s development that are worth noting.  Like 2015: the year Austin surpassed San Antonio for hotel dollars for the first time ever. “Austin hotel revenue was up 18.1 percent, growing from $267.1 million to $315.4

Read More

Barriers to BPM: The Bus Brake Effect

[This is the fourth in a series of posts on the barriers to BPM] We’ve all ridden a city bus at some point.  Most bus systems have a bus brake that you pull if you want to be let off

Read More

Apple and Austin, Sitting in a Tree

Little known outside of Austin, is the fact that Austin has become Apple’s second largest corporate location in the world, after Cupertino.  Apple has acquired a series of companies in Austin over the years (including some great chip design talent),

Read More

BPMCAMP Sessions: the RGP Method for BPM Success

Every year at BPMCAMP we review our delivery methodology – because every year we adapt it based on what we’ve learned and based on a changing technology landscape over time. Rainer Ribback took us through the latest in his session

Read More


Fred Wilson of Union Square Ventures wrote on the subject of Loyalists versus Mercenaries, and I’ve been meaning to address how I think about this subject. But teams come in all flavors. There are highly loyal teams that can withstand

Read More

BP Labs: Letting Customers Sleep at Night [video]

Maybe you’ve heard about BP Labs, but you’ve wondered what BP Labs really is.  Many customers have told us that they didn’t fully appreciate BP Labs until they experienced it for a while.  I can appreciate that, because this is

Read More

BPMCAMP Sessions: Strategies to Quantify Business Value

Our own Ted Irani gave a talk at BPMCAMP on strategies to quantify business value. At BPMCAMP we had a lot of content about building practical solutions with BPM, but this one was all about how to put the business

Read More

Dear Austin: More TSA Agents on Staff Please!

If there’s one good leading indicator of a city’s business and economic health, it has to be air travel.  July is peak travel in Austin in most years (my guess: Austinites vacating the heat!), and this year is no different. 

Read More

Barriers to BPM: The Little Red Wagon Effect

[This is the third in a series on the Barriers to BPM adoption] If it ain’t broke, don’t fix it.  The little red wagon is working, so no one touches it. When it finally breaks down, there’s likely major work

Read More

Student Loan Genius and the White House

Someone at work showed this video to me the other day, and I thought I’d share.  We work with these guys to enable our team members to organize and pay down their student debt- and I believe we were their

Read More

Barriers to BPM: The Bowflex Coat Rack Effect

[Second in a series on the Barriers to BPM, sharing our stories from the field and remedies] Companies, like people, want a quick fix.  When we want to lose weight, we’d rather take a pill that promises a quick fit

Read More

Eight years

Eight is a lucky number in China.  When my wife’s company had its eighth anniversary she rented a cupcake food trailer and drove to 8 stops around town (customers’ addresses) and delivered custom cupcakes!  We’re not quite as hip at

Read More
Last year's Trilogy Effect panel

SXSW Panel Picker Voting

I don’t have a panel proposed for SXSW-interactive this year, but if you’re looking to support great panels, here are two sources of great lists of panels: 1. A set of panels by Trilogy Alumni, sure to be good speakers

Read More

Austin’s 2015 Fast 50 Announced: the 50 fastest-growing companies in Austin

Every year the Austin Business Journal covers the Fast-50:  fifty of the fastest growing private companies in Austin.  Over the last 7-8 years, Austin has also been the strongest economy within which those fast companies are thriving. We’re proud to

Read More

The Value of T-Shirts at BPMCAMP

We printed some great t-shirts for BPMCAMP, and then coincidentally I saw a post that made the topic worth writing about on the blog as well. Just recently local Austin entrepreneur Joshua Baer posted on Medium on the subject of

Read More

Amazon, Meet San Marcos

So San Marcos just landed a big warehouse from Amazon.  This will help diversify the local economy which is pretty dependent on Texas State San Marcos, and on the huge set of outlet malls. “Amazon’s corporate leadership has accepted an

Read More

BPMCAMP Sessions: Bob Golladay, IBM, and BP3

To open day 2 of BPMCAMP, we had the pleasure of welcoming Bob Golladay, the IBM Smarter Process Leader for Europe.   We wanted to bring Bob to our event for two reasons:  first, because Bob has been instrumental in

Read More

Barriers to BPM: Sophomore Effect

[First in a series on the Barriers to BPM, sharing our stories from the field and remedies] So your first project was a success. Your team toughed it out, and overcame all the challenges to get that first deployment live

Read More

BPMCAMP Sessions: BPM Trends Kickoff

Our CEO, Lance Gibbs, kicked off BPMCAMP with his insights into BPM trends based on the last year’s worth of conversations with customers, prospects, and partners. “intelligent BPM” is impacting customer experience, but isn’t reaching mainstream capability yet. Inhibitors are

Read More

BP3 in the ABJ: Best Places to Work Profile

The Austin Business Journal has been running daily articles on the Best Places to Work in Austin, and last week it was BP3’s turn, most of the text below: Describe your company’s workplace: Our culture isn’t about the ping pong

Read More

Brazos UI – the best UI in BPM? Signs point to yes

At BPMCAMP recently we spent a lot of time reviewing great user interfaces in BPM and how to build them.  Several of our sessions focused on what a great UI looks like for BPM and what it means.  Of course

Read More

Proud of our 2015 Interns

Our 2015 Interns represented well. This year they worked together to expand the scope of Brazos Portal’s compatibility with enterprise software like Asana and Rally.  They also worked out an interesting Apple Watch notification framework.  Both of which demo’ed really

Read More

The Laws of BPM

Great tongue-in-cheek (?) post from Alexander Samarin on the Laws of BPM. Some of it is inside-baseball funny, and some of it is just plain perceptive.  I’d like to add a couple additional laws: 13th Law of BPM BPM will

Read More

Oh the Places You’ll Go

We started BP3 in 2007, and bootstrapped it from just the two of us, to a team, to a company.  We used to quote Blues Brothers on a regular basis, “putting the band back together”…. because we felt like we

Read More
Linkedin vs

Differentiation, and Switching

During a growing market you often can’t differentiate between the vendors as easily. They all appear to be doing well and growing, and so growing ceases to be an interesting indicator of winning.  And it is difficult for new customers

Read More

BPMCAMP Early Returns

  [UPDATE: interested in BPMCAMP 2016?  The sign-up for information is here! ] I’ll have more to post about BPMCAMP as pictures and videos come in, and as I have time to synthesize.  But I’ll just say that it was

Read More

The Value of Being There

In a day and age full of the virtual, perhaps we place a little more value on the personal, and the real. Virtual is better than letters, or email, but it isn’t better than a handshake or a hug, and

Read More

Brazos UI Releases: Enterprise and Lite 4.1

If you’ve been waiting for a refresh of our Brazos UI Lite toolkit, version 4.1 is the version you’ve been waiting for – if this is the first time you’ve registered with BP3, however, try this link instead, which explains

Read More

More BPM Coverage and Trends from MWD

Over the last month or two I’ve noticed a few write-ups of BPM firms from MWD: Software AG’s BPM offering, which due to acquisitions is quite broad, though not often described as well-integrated.  “Looking specifically at the BPM platform provided

Read More

Automation and Process

A recent HBR article tackles Automation and its impact on employment and humanity in “Beyond Automation” by Thomas H Davenport and Julia Kirby.  The premise is the concern you can pick up almost anywhere these days: Familiar as she is

Read More

Clarity and Authority

Another article that leans toward founder-CEO as ideal: Product development requires vision. […] [then, quoting Dorsey:] “You should expect Twitter to be as easy as looking out your window to see what’s happening. […] But Twitter can’t just be the

Read More

Filtering and Recruiting

Jocelyn Goldfein once again weighs in on recruiting, with another great post on Medium: “Read Resumes Backward“.  As a Trilogy alum, you can see that recruiting and quality of people is forefront in her mind – and yet she’s open

Read More


BPMCAMP is coming in just two weeks to the Four Seasons in Austin.  And as the content has come together I’m excited to be a fly on the wall in some of these sessions: Redefining the COE given what we’ve

Read More

The ROI is not Enough

From the recent BPM and Case Management Summit in DC, more interesting notes from Sandy Kemsley, concerning ROI (emphasis added): Second day at the BPM and Case Management summit in DC, and our morning keynote started with Jim Sinur —

Read More

Announcing: Brazos UI Enterprise 4

Our BP Labs team has released Brazos UI Enterprise version 4 last week.  I can’t emphasize enough what an awesome bit of engineering and coordination this release represents. Before we get into the details, let me just say how proud

Read More

BPMCAMP 2015 In 3 weeks

It’s hard to believe BPMCAMP 2015 is only a few weeks away.  The content sessions are shaping up to be truly awesome. This is the conference we want to run for our own team, and we invite customers to join

Read More

OTB 2015

 We recently threw our fourth OTB conference for Trilogy Alumni right here in Austin, Texas.  It was another fantastic event, leveraging the value of a great entrepreneurial network. I’ve become a big believer in the value a conference can add

Read More

Wie geht’s, Frankfurt!

A new direct flight from Austin to Frankfurt is launching in 2016.  It looks like a seasonal route to begin with, just making two round trips per week, but it is a start. I’ll be curious to see how well

Read More

Is Swarming a Legitimate Tactic for BPM?

Lately there’s been some discussion of “swarming” as an organizational response to process needs.  Part of this thought process comes from the ACM crowd, noting natural phenomenon like birds in flight, etc. and noting that organizations properly empowered could also

Read More

OTB2015 and the Power of a Network

This post isn’t about BPM, or BP3.  But it is about Austin, startups, and networks.    We’re hosting the 4th OTB unconference in Austin this weekend.  We’re building value in a conference of former colleagues who used to work together, mostly

Read More

Oh the Humanity

Our thoughts, as expressed in “I for one, Welcome our Robot Overlords,” might have given away our bias on the topic of human curation.  The Monday Note weighs in on the topic vis-a-vis Apple Music. When San Francisco’s de Young

Read More

Congrats to MWD: 10 years!

I just saw this post from Neil Ward-Dutton of MWD Advisors. It’s 10 years since we started MWD Advisors… a time before the launch of the iPhone, Twitter and Amazon Web Services, and when Facebook was still a hobby site.

Read More

Legislating Competency: Another Perspective

Anatoly Belaychuk wrote a post in response to one of mine on the topic of legislating competency. We often find ourselves agreeing on topics related to BPM, despite very different backgrounds and experiences with different BPM tools. I take some

Read More

More Please

Austin is really driven by UT talent and energy.  Sometimes the residents and beneficiaries of Austin and UT give back.  Silicon Hills reports that Qualcomm is donating $1M for a new UT Engineering Center. Now, I know enough about these

Read More

BPMN Interchange

BPMN Interchange has been the promised land for BPMN enthusiasts for a long time.  Neil Ward-Dutton has an update from a recent OMG technical meeting in Berlin, where a live-streamed demonstration of interchange was carried out – perhaps the second

Read More

Unfair Advantages and Recruiting

Back in March, on the SXSW-interactive panel that I participated in, one of the things we talked about was how we recruited top college graduates to Austin back in the ’90’s. It would be easy now to assume that Austin

Read More

Behind the Curtain of WWDC

If you’re interested in a view behind the curtain of WWDC and Daring Fireball, this interview between John Gruber and Phil Schiller of Apple, is it. I recommend skipping the profanity laced introduction, however. For those who prefer to read

Read More

Austin’s Best Places to Work 2015: BP3 in the Top 8

Well, BP3 did all right in the Austin awards for Best Places to Work in 2015.  95% of the local work force has to respond to the survey to even be considered, and 70 companies were recognized across four categories.

Read More