Category Archive for "Apple"

Oh the Humanity

Our thoughts, as expressed in “I for one, Welcome our Robot Overlords,” might have given away our bias on the topic of human curation.  The Monday Note weighs in on the topic vis-a-vis Apple Music. When San Francisco’s de Young

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Behind the Curtain of WWDC

If you’re interested in a view behind the curtain of WWDC and Daring Fireball, this interview between John Gruber and Phil Schiller of Apple, is it. I recommend skipping the profanity laced introduction, however. For those who prefer to read

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The Long Game: Customer First

Interesting post from John Gruber at Daring Fireball. Count me as being in the camp that this quote reflects: It’s not a luxury Apple can afford because it’s insanely profitable; rather, it’s the reason why the company is insanely profitable.

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If you want to understand Apple and TV

This is the post to read, from Ben Thompson: More importantly, though, I think Comcast is likely overreacting: the fact of the matter is that the Internet has made the cable companies even more powerful than they were in the

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Notifications

With the arrival of the Apple Watch, much attention has turned to notifications in blogs and news articles about the Watch and other wearable devices.  John Gruber of Daring Fireball (as he often does) pulled this issue out of a

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Think Your Company Cares about Process?

If you think your company cares about process, check this out this exclusive from ABC: Apple engineers, managers and developers have been secretly volunteering for the past year in this state-of-the-art lab to participate in rowing, running, yoga and many

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From the Monday Note: Breaking Laws

The Monday Note has a great piece on the Laws that Apple is breaking with it’s latest quarterly results.  The thing is, we hear these critiques leveled against much smaller companies all the time. At BP3, let me just relate

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Misunderstood?

There’s a bit of backlash against Apple’s Dazzling Results going on. John Gruber of Daring Fireball does a good job refuting the “not that dazzling” thesis of Sampere, which reads in part: Apple used to revolutionize industries, announcing record sales

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The Process behind Mobile Market Numbers

Benedict Evans kindly shares his methods for putting the numbers together for his mobile musings. I post numbers like these for time to time, because I find them interesting and other people sometimes find them useful. Every time I do

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Optimizing Failure

Neil Cybart’s article on Amazon’s and Apple’s views of Failure is interesting.  In it, he posits that Apple prefers to fail in private, and Amazon prefers to fail with public feedback loop. Both men accept failure and I suspect nearly

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Is Android vs. iOS Last Year’s Fashion?

Is the Android versus iOS debate last year’s fashion? “Hence, the first phase of the platform wars are over: Apple and Google both won.” – Benedict Evans Benedict Evans makes a good case: Apple now sells around 10% of all

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Android Trend?

I love how Marco Arment just calls bull on major media or tech media memes.  Here he is, recently, calling them out for fabricating an “Android-first” developer movement.  Again.  It seems every year they trot this out: In other words,

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Where I go for Apple Coverage

I write about Apple just enough that you might wonder if this is really a BPM blog, or a BP3 blog. I find it an interesting lens through which to view industry, and after shining a light on something about

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What can we learn from Apple’s Earnings?

Apple’s earnings came out a few weeks ago, and I found some of the information revealed to be startling.  But what can we learn from it?  AAPL Orchard has a great overview of the earnings and some thoughts regarding takeaways.

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Apple Experience

The announcement of Apple Pay reflects Apple’s investment in Customer Experience: This is a long-term investment by Apple, and possibly one of the most important since it first built the iTunes Store. Apple is putting its muscle behind improving the

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Apple’s Tim Cook

If you have any doubt about Tim Cook’s mastery of the subject of Apple, watch this interview: This is just part 1 of a two-part interview.  It is clear that Tim Cook and his team play the long game.  This

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Apple and IBM and the Monday Note

Gassée’s Monday Note has one of the best write-ups of the Apple+IBM partnership. He points out the problems, the clash of cultures, even the very different financial pictures. For example, we think of IBM as a huge company and Apple

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iOS First? Still?

I read with great interest, Semil Shah’s post on mobile development, “iOS First. Android Much, Much Later“.  To be clear, at BP3, we’ve already pivoted to focus on HTML5 apps for mobile devices rather than native apps.  But we’re keeping

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If you want a Primer on iPhone Pricing…

There are lots of articles you can read that offer sneak peaks into the iPhone “6” and other new devices from Apple that are allegedly going to be announced next week.  But personally I’m drawn more to the speculation on

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File Under: Why Apple Built iOS Maps, and Why Google Should Have Played Nice

Statistics from EE show that Apple’s iOS maps dominate usage on their network: Traffic on the new Apple Maps now represents 70% of mapping traffic on the 4G network, from 60% in the second half of 2013, taking market share

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The Process of Teaching Apple

Great article in the NY Times, covering Apple’s internal training program (dubbed unoriginally “Apple University”).  The best thing I can do is refer you to the article to read about it, but if you take a look at this and

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IBM + Apple = Enterprise Mobile Upgrade

It will come as no surprise to readers of this blog that I like to write about Apple, and about IBM, and IBM BPM. So when I read today the surprise news that IBM and Apple are partnering on a

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This Still Seems Obvious

It still seems obvious to me why startups target iOS over Android for their first target platform.  I’m not sure why it isn’t obvious to pundits on the subject.  They assume that raw numbers will dictate mindshare of startups, eventually.

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Different Lenses

Ben Evans’ take on WWDC (Apple’s World-Wide Developer Conference) is worth reading for Apple watchers or people who appreciate design-thinking.  His point about how Apple approaches cloud is pretty insightful: But none of this says ‘CLOUD™’ and none of it

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Confidence

Some of the coverage of Apple’s WWDC focused on Apple’s increased openness, as well as their willingness to tackle a long laundry list of features that were on every developer’s wish list: Apple knocked nearly every item off the community’s

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Experience vs. Cloud

Fred Wilson posits that Apple vs. Google is effectively “Devices vs. Cloud” – and if he were to bet on who is going to be around in 20 years, he’d be betting on Google’s strength in cloud services and machine

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Are Designing and Building Part of the Same Process?

While at SXSW interactive, something that MIT Media Lab’s Joi Ito said really stuck with me. First, he expressed the idea that when tools fade into the background, consciousness gets out of the way and you can produce something more

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Apple’s Strategy

I should thank John Lilly for pointing me to this blog post by Ben Bajarin – “What I love about Apple’s Strategy“.  What I love about the article is this part: The broad claims that are made about what Apple

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Why I Read the Monday Note

This article is why I read the Monday Note.  It is so good. Let’s rewind the tape. Once upon a time, there was The Way of The Carrier. Verizon, Sprint, AT&T treated handsets makers the way a supermarket chain treats

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Apple and Austin, Sitting in a Tree

The love affair between Apple and Austin continues.  Not only is Apple expanding its operations center here (to an eventual 7,000 employees) – Apple is also building the Mac Pro here. It is exciting to see PC-production (or assembly) return

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The Lightning Adapter and USB

Daring Fireball’s coverage of the new USB design: USB cable developers have announced that a forthcoming version of the connector’s plug is to be reversible. It means users of the Universal Serial Bus cables will no longer have to worry

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Market Segmentation in Action (for Apple)

Looks like our previous discussion of market segmentation might be just about right. An update from Kantar reports that almost half of iPhone 5C owners were switching from Android (or at least “other brands”), whereas nearly 80% of iPhone 5S

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Amazon Web Services – More Like Apple than I Realized

Great read from Bernard Golden, on Amazon’s Web Services. Most CSPs execute a strategy based on the proven designs, components, and practices of the hosting industry, viewing them as non-core activities that detract from differentiable business elements like brand or

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Tablets: Cheaper isn’t Less Expensive

Fred Wilson of AVC posits: But clearly most folks like me use the iPad. The people who are buying the cheap Androids are using it for something very different.But how long will that last? I was at a school the

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Why Apple Offers Free Software

I’ve seen a lot of writing about Apple’s decision to make Mavericks, iWork (Pages, Numbers, Keynote), and iLife (iPhoto, iMovie, GarageBand, etc.) free.  For example, in this piece, the focus is on (a) how nice the upgrade looks, syncing the

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User Experience: Battery Life

Why do people love their Apple products? The specifics depend on the product.  So let’s just take the MacBook Pro as an example.  There are a long list of reasons that Mac users will cite for loving this product.  The

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Such a Good Read: Om Malik on Apple’s hiring of Ahrendts

Om Malik wrote this piece on Apple and the hiring of Ahrendts.  The point of the piece is to explain why Angela Ahrendts might be the next CEO of Apple. But what I really like about it is his approach

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Is Apple’s Strategy Working?

After much fanfare about Apple’s strategy in the smartphone space, the data is coming in, quarter by quarter.  Is the strategy working? Shares smartphone Platforms in use in the US pic.twitter.com/1x8kTYTCoo — Horace Dediu (@asymco) October 4, 2013 When everyone

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Responding and Failing to Respond to Pressure

The inside story of how Blackberry blew it is fascinating.  It paints the picture of how RIM confronted the threat of the iPhone and failed to respond adequately. Horace Dediu of Asymco succinctly captures the failures in a subsequent post:

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The Process of Writing About Apple

Most people don’t think of creative endeavors as requiring or adhering to process, but when I read enough of someone’s work, a process becomes apparent in the way they approach their subject. I thought it would be fun to turn

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Speaking of Aligning with Values (and Customer Value)

In a recent post I discussed having a bit of epiphany for our business.  The epiphany wasn’t the “idea” of aligning with creating customer value in innovative ways, it was the realization of a better way to articulate what we

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Apple and Market Segmentation

 Benedict Evans writes that Apple has “effectively halved the price of a new iPhone, from $200 to $100. It already has 40-45% of contract smartphone sales – this move will take another big bite out of US Android sales.” He

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Apple’s Process and the Announcement Tomorrow

Back in January 2009, we published Apple and Business Process Management, in which I wrote: However, as I was reading a blog entry titled “How Apple could sell 77 million iPhones in 2013″ by Philip Elmer-DeWitt on his “Apple 2.0″

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Tesla’s Supplier Problem: Batteries

Tesla has a really interesting supplier problem.  As their production ramps up, they will literally need to consume more batteries than the world currently manufactures. Underlying the frantic efforts of the battery industry to ramp up capacity for Tesla are

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Does iOS 7 Leave Room for Differentiated Apps?

If you want to read a thoughtful analysis of iOS 7 design, look no further than the Xtreme Labs blog on the subject. They give points for the clean design but acknowledge the shock factor: The clean and modern UI,

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Another Filed Under “This Word Doesn’t Mean What You Think it Means”

Sarah Perez of TechCrunch writes an article under the heading “Startups Apparently Do Not Care that Android is Better” – using Paul Stamatiou’s original blog post as fodder for her follow-on. The iOS-first mentality is so ingrained in the culture

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Be Worthy of A Champion

Marco Arment, responding to Paul Stamatiou’s “Android Is Better” post, makes a great point: “The Android community lacks a champion. An evangelist that doesn’t obsess over hardware specs and has a broader appeal. Someone that vividly illustrates how Android can

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About those Phablets

After visiting in Hong Kong this summer, I can say I better understand why Phablets are selling. Granted, the overwhelming majority of screens are in the 3.5 to 4″ range, but phablets have gotten a lot of press. On the

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Learning from Apple’s iPhone 4 Sales

Much has been made recently of a couple of bits of Apple news: The surprise upside in iPhone sales in Fiscal Q3 for Apple, The idea that Apple is “buying” sales with heavily discounted offerings in emerging (for Apple) markets

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Sounds About Right

Marco Arment’s post, “Fertile Ground“: One of my favorite patterns in our industry is when the old and established are wiped out by disruption, irrelevance, or changing fashions. Like a forest fire, clearing out the old is very destructive and

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