Maturity Models

Scott Francis
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No surprise, but Anatoly Belaychuk has written a great post on going deep versus going wide with BPM programs over on BPM.com.

But here is the trap: people tend to view BPM as an ocean of opportunities where almost any course may be charted. While in reality it’s rather a railroad line named “BPM maturity scale”. Knowing the map of this line is absolutely critical because the process maturity is a part of company’s culture so it can’t be picked up arbitrary or changed easily – only step by step. One should honestly evaluate at what station the organization currently stays and then buy a ticket to the next one. Taking what seems to be a short way may derail the company’s BPM train.

What follows is a great post explaining why you can choose your own adventure, because the end goal is still the same: a BPM program that makes dramatic improvements in your business.

 

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