New Book: BPM Everywhere

Scott Francis
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51TWV9JTg4LWe’re proud to announce the release of “BPM Everywhere“, a collaborative work from a number of your favorite BPM thought leaders:

We are entering an entirely new phase of BPM – the era of “BPM Everywhere” or BPME.

This book discusses critical issues currently facing BPM adopters and practitioners, such as the key roles played by process mining uncovering engagement patterns and the need for process management platforms to coordinate interaction and control of smart devices.

BPME represents the strategy for leveraging, not simply surviving but fully exploiting the wave of disruption facing every business over the next 5 years and beyond. Without question, one of the single most disruptive events in the last decade was the introduction of the smartphone. Consider for a moment how great of an impact this has had on the relationship between businesses and their customers. Not even the emergence of the Web and Internet-based “digital native” business models can compare with the level of intimacy now available with your customers.

For our part, a shout-out to Lance Gibbs, our CEO and co-founder, and David Brakoniecki, our UK operations head, for helping me (Scott) to craft our contribution to the book.  This is the first time I’ve been published in a book, versus a blog or whitepaper, so I’m quite excited about that as well.  Our chapter abstract:

I, For One, Welcome Our New Robot Overlords

Scott Francis and Lance Gibbs, BP3 Global, USA, David Brakoniecki, BP3 Global, UK

While pursuing the nirvana of BPM Everywhere in the future of the Internet of Things, let’s not forget the basics. Business is about people. Customer experiences are differentiating. Customers experience your product and your company through your business processes. Waste should be minimized, efficiency maximized, and goals aligned. How do we apply the concepts of Lean, Six Sigma, and BPM to a world full of a surplus of events, data, and agents? How do we separate signal from noise and produce fantastic process outcomes?

You can expect that our chapter will bring our usual measure of charm and substance to the table.  But there are many more chapters to look forward to reading, as well. Some of the chapters I’m most looking forward to reading fully:

  • Nathaniel Palmer, “Is Your Business Ready for BPM Everywhere?”
  • Peter Whibley, “The Internet of Things will be Invisible”
  • James Taylor, “Standards and Techniques for Data-Driven, Decision-Centric Process Innovation”
  • Keith Swenson, “Mining the Swarm”
  • Rudiger Pryss, et al: “BPM to Go: Supporting Business Processes in a Mobile and Sensing World”
  • Wil van der Aalst, “Viewing the Internet of Events through a Process Lens”
  • and more!

Best of all, you can buy the e-book or physical copy right away.

It is an honor to be in good company in this book- which features contributions from thought leaders in our field. I’m looking forward to reading the finished product!  Perhaps some more fodder for blog topics here on our blog!