BP3 Connect @ Tao Venetian #IBMImpact by

[Author’s note: posted this as the second part of a previous post, but it really feels like it should be its own post]

At BP3 we believe in giving back to the community and building the ecosystem.  Just one way we showed our appreciation was by hosting BP3 Connect this year (in a private room at Tao) for our BPM customers.  It is the first time we’ve held an event like this at Impact and it was fantastic.  It was an opportunity for our customer to network, to meet with our team, and to meet a few influential IBM executives as well – Phil Gilbert and David McDonald among them.  We also welcomed Sandy Kemsley and Neil Ward-Dutton, independent analysts and influential in our thinking in BPM.  I enjoyed getting their perspective on Impact, BPM, customers, and presentations.  My only regret is that I got double booked during their panel on Monday!

But perhaps most importantly, it was a quiet, calm place to escape to for a couple of hours – and talk to colleagues pursuing smarter processes at other firms.  Our own people were just excited and energized by the conversations – it wasn’t a sales event.  We had customers sharing war stories and funny stories (at least one of which was at my expense!).  Lots of riffing on IBM offerings and how they interlock with BPM and what the opportunities are.  We had several different industries represented, with strong representation from banks and insurance firms of various types.  I had great conversations with a few customers whom I hadn’t met in person before Tuesday night, and I also had the pleasure of being introduced to some of our most important IBM BPM executives.  Really proud of our team and our customers, and our partnership with IBM.  But perhaps nothing beats having two different customers make a point to tell me, in so many words “You’ve done everything we asked you to do.  And more.”

It is hard for me to express how much that statement means to me.  It sums up everything BP3 stands for and what we’re about.  These interpersonal relationships mean so much to me, and to our team.  Because we care deeply about what we’re doing here.

Tao were gracious hosts with amazing appetizers.  Thank you to everyone who attended our little oasis on Tuesday night – I hope we can do it again next year!