How to Select BPM Services Firms #BPM11
- Select your BPM Usage Scenario (from specific process-based solution to business transformation)
- Select your “BPM Corner” (using Gartner’s Four Corners framework)
- Do a gap analysis of BPM skills and roles
- Align the motivations of sourcing roles to the process owner desired business results (this is a bit tricky, get in the weeds a bit)
- Understand the capabilities in the BPM consulting and systems integration market (C&SI).
- Evaluate C&SI Capabilities against criteria identified in steps 1-4.