Archive for February, 2011

Commodity or Commodity Trap?

Dave Brakoniecki’s post on Nokia, Apple, and the Commodity Trap takes issue with Henry Chesbrough’s argument that Nokia had fallen into a commodity trap – essentially that it was not thinking about its business as a service business. But Dave

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Bruce Silver's BPMN2 Interchange Update

Bruce has been writing about BPMN2 model interchange for some time, and I’m a fan of the work he’s doing in this regard, and the light he’s shining on lack of vendor effort. Here’s his latest take on the status

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Adam Deane on Analyst Relations and BPM Vendors

Adam Deane on how to promote your BPM company: Industry Analysts I’ve explained the importance of industry analysts . Industry Analysts listen to customers, they have an impact on vendor strategy, and can have an impact on vendor sales. BPM

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Still Waiting for the Killer BPM App

We’re still waiting for the killer BPM iPhone App, but in the meantime, Austin-based Spiceworks has released an iPhone app that could be the killer IT professional app, and points toward the kind of purpose-built App that might unlock value

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Tackling the Common First

Before you get too esoteric in your BPM efforts, make sure you tackle the basic, common problems that all BPM projects need to tackle: sponsorship functional thinking business change management (in addition to technical change management) internal communications consensus tooling

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Building a Great Tech Firm Outside Silicon Valley

Given that Launch is going on right now in San Francisco, it just seems appropriate to take up this topic that Mark Suster raised on his blog.  Maybe you think you can launch anywhere, or maybe you think you need

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BP3 and Wells Fargo Presenting at #IBMImpact

Lance Gibbs and Scott Francis, of BP3, and Reid Denny, of Wells Fargo, will be presenting at IBM Impact in April (you can find the sessions here): Program:  Technology Track:  BPM and Decision Management Sub-track:  BPM: From Projects to Programs

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Why Did Apple Ban Flash? Look at Twitter

The tempest in a teapot last week in the twitter-verse was all about how Twitter cut UberTwitter clients off from its API, which looked like a platform-vs-app battle between Twitter and UberMedia (Bill Gross’ company). But as Mark Suster says

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The Experience Starts in the First Minute

I’ve worked chiefly for 3 companies in my career.  In each of the first two, there was quite a focus on installation being easy.  This cuts against the grain for most enterprise software companies.  They mostly get used to a

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You Didn't Hear it Here: PKI Wiki is Up

Sandy Kemsley has exciting news-  the PKI Wiki is up: I’ve been a bit quiet on the Process Knowledge Initiative front lately due to other commitments, and lack of much public-facing progress in spite of the progress that we’d been

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Computer Weekly Riffs on IBM

Computer Weekly reveals an interview with IBM’s Marie Wieck, an IBM Software Group GM: Wieck points out that right now the company has a big focus on business process management (BPM) after the acquisition of Lombardi around a year ago

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Social BPM and HIMS and Routine Clerical Work

Keith Harrison-Broninski compared Social BPM and HIMS in an ebizQ article recently.  Actually it was more of a product comparison between Blueworks Live and  HumanEdj. HIMS is Keith’s acronym for “Human Interaction Management System”.  I’ve not heard it used outside

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Speaking with a Clear Voice: Derek Miers

After reading another of Derek Miers’ posts on Forrester’s site, I have to say I am once again struck by how Derek speaks (and writes) with such a clear voice.  In a recent conversation, he replayed my own words back

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Lombardi's Rod Favaron Joins SpredFast as CEO

Rod Favaron was our CEO at Lombardi during my tenure there, and continued on through the transition to IBM.  The news today in Austin is that he has now joined Spredfast as the CEO.  From AustinStartup: Spredfast today announced that

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Phil Gilbert's Cultural Rebellion #BPM

Phil’s writing is always provocative and this time is no different:  he brings together the subjects of BPM and Egyptian revolution in a single blog post! This hits home for BP3 because one of our best business partners is based

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Barely a Year Old, and ACM is Dead

(Editor’s note: I’ll just apologize now for the sensational title) Well, actually, Max J. Pucher is declaring ACM dead, and Adaptive as the worthy successor to ACM (“ACM is Dead! Long live ADAPTIVE!“).  But the article overall is curious –

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Reviewing the Reviews and the Experience: Appian Tempo

This isn’t a review of Appian Tempo.  I’m a fan of what Appian is trying to do with Tempo and I hope there is more of this action in the BPM space. Sandy Kemsley has a thorough review on her

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Hard to Argue with Connie Moore

Connie objects to the characterization by some of “BPM failures”, and has excellent advice for those who either see BPM initiatives stalling, or want to prevent them from getting stuck: Cut down the up-front time spent on process modeling.  There’s

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Ash Maurya Reconciles Customer Development with Web Apps Business Realities

Interesting blog from Austin’s own Ash Maurya “The Fallacy of Customer Development“, which is really an essay to explain that if you’re developing a web application, rather than enterprise software, you need to apply a different approach to customer development

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Social Myths

Kate Leggett of Forrester’s Customer Service Myths, Half-Truths, and Total Nonsense…Continued is a great read on the myths of “Social” customer service.  But equally, these are statements that should ring true in BPM circles. The first two myths: Social CRM

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The BPM Question

There is one question one should always ask in software, and in particular when designing a BPM solution: How do you do that now? In Jason Cohen’s blog, his framing is “What did they do before you came along?” –

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ActionBase 6.5

One of my favorite industry thought leaders to spar with is Jacob Ukelson.  His company, ActionBase, has released ActionBase 6.5, which sports a new web interface and better support for best practices. ActionBase deserves credit for not only pursuing a

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Required Reading for ACM & BPM Advocates

Anatoly’s excellent blog turns its attention to ACM: Adaptive Case Management was one of the most discussed BPM topics in 2010. It transformed from fuzzy marketing noise into a more or less consistent concept over the past year. Why “more

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The Battle of TLAs: BPM is Transforming ECM

OpenText is buying Metastorm.  As soon as I saw this announcement, I could guess what transpired.  At first glance, Metastorm has some assets that don’t really fit with the OpenText direction as I’ve understood it (in the recent past, OpenText

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Another Vote for the Experience: Evernote

In a recent update on Evernote’s experience on the Mac App Store: A strike against lowest common denominator If Evernote’s desktop clients were written in Adobe AIR, I’d be worried right now. The immediate popularity of the Mac App Store,

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