The Improvement Ethic
Mike Gammage posts the question: is BPM ethical?
Against this background, the hard reality is that the business case for any significant BPM project is almost invariably based on job losses. The jobs may be lost through automation, or through productivity increases. The BPM project will typically enable the same work to be done by fewer people. More positively, the BPM project may enable the same people to do more work – that is, there are no jobs lost immediately. But, even so, the societal effect is not dissimilar because economic growth will now create fewer jobs. Put crudely, and for the sake of this argument, BPM seems to be a job-killer. Now I believe, as will many of you, that work is about far more than simply generating wealth and meeting basic needs. Work provides each of us with a role in the community, it enables us to develop our talents in service to others, and to contribute to the advancement of society. So it’s a serious question that deserves attention: Is BPM – my work– ethical?I commend Mike for undertaking a post on this subject. I have a few thoughts for him to consider when he returns: