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Archives / August 2010




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Apparently BPMN is Too Hard August 31, 2010 by Scott Francis

Jim Sinur has thrown in the towel on BPMN in his latest post: BPMN for business professionals is just not up to a business level of need. Some folks think that BPMN is good enough for IT and it should … Continue reading →

Business Leaders: BPM Wants You August 27, 2010 by Scott Francis

The Problem A good friend, John Reynolds, has eloquently commented on a subject near and dear to my heart: Leadership.  More specifically, Project Leadership vs. Project Management: My job lets me work with talented programmers and business people all over … Continue reading →

"It Just Confirms I'm as Smart as I Thought I Was" August 26, 2010 by Scott Francis

So the new Forrester Wave is out.  What’s that? you hadn’t heard?  If not, you haven’t talked to anyone in the analyst or BPM vendor community in the last 24 hours! As usual, there are a raft-load of vendors declaring … Continue reading →

Capital Factory's Demo Day, 2010 August 24, 2010 by Scott Francis

Austin Startup has just run a piece on the 2nd Annual Capital Factory Demo Day: The 2nd Capital Factory Demo Day is coming on September 8th. We will have 300 investors, press, and technology entrepreneurs in attendance to watch the … Continue reading →

Who Shall Champion Process Management? August 23, 2010 by Scott Francis

Ann All poses the question: “Is CIO the Right Person to Champion Process Improvement?” on the ITBusinessEdge Blog: I’ve written about this idea several times. It’s hard to argue against the need for a chief process officer. Yetmany organizations do … Continue reading →

About that Merger… August 18, 2010 by Scott Francis

The merger of two airlines has been used as an example of something BPM is not well-suited for, that ACM would be well-suited for.  I gave this argument a bit too literal a reading, based on Keith Swenson’s response (thought … Continue reading →

Something Besides BPMN for Requirements Solicitation August 16, 2010 by Scott Francis

Matt Harding of Aurora Energy just posted this on the SAP community blog: Within business process modelling (from a detailed requirements and process design perspective), I believe the best option for business users is to use BPMN.  But the question … Continue reading →

Case Management Mentor Meeting August 16, 2010 by Scott Francis

Keith Swenson has announced a case management mentor meeting (or ACM Mentor Camp) following the BPM 2010 conference, at the same venue: The “Adaptive Case Management Mentor Camp” has just been announced.  This will be a meeting of minds for … Continue reading →

August 2010 Blueprint Update August 14, 2010 by Scott Francis

IBM has put out the latest BPM Blueprint update today.  It isn’t the most exciting update they’ve ever made to Blueprint, but of course I’d rather see incremental and frequent updates than one big overhaul for a service like this.  … Continue reading →

In the End, it is All about People August 13, 2010 by Scott Francis

According to the Kansas City Business Journal, 40% of US Professionals want to quit.  Wow. But lets turn out attention to why so many professionals want to quit: their employers view them as a liability rather than an asset (read … Continue reading →

Is BPM Common Sense? August 12, 2010 by Scott Francis

Max J Pucher has written recently that BPM is, essentially, common sense management that could be gleaned from dozens of management books: In these times I would call BPM common sense management. It is no longer new or a mystery! … Continue reading →

If not for People… August 11, 2010 by Scott Francis

The Process Cafe posits that Humans are your Process’ Greatest Failure Point: Humans are your most crucial failure point in a process. When ever you are designing processes (or systems to support processes) you should ensure you try and minimise … Continue reading →

Building a "Star" Firm August 9, 2010 by Scott Francis

Great post by R “Ray” Wang on Enterprise Irregulars about building a “Star Analyst” Firm.  While it is targeted at star analyst firms, most of the points apply well to any services firm that intends to trade on the idea … Continue reading →

Intalio's Long Game August 9, 2010 by Scott Francis

A few weeks ago I had a call with Intalio’s Ishmael Ghalimi.  It was right before vacation, and the unfortunate side-effect is that I’m only now catching up with writing the post I meant to write when I got off … Continue reading →

The Improvement Ethic August 6, 2010 by Scott Francis

Mike Gammage posts the question:  is BPM ethical? Against this background, the hard reality is that the business case for any significant BPM project is almost invariably based on job losses. The jobs may be lost through automation, or through … Continue reading →

What Does Google Wave Mean to ACM and BPM? August 5, 2010 by Scott Francis

The Death of Google Wave is interesting.  We’ve written about Wave before, several times, but in particular when SAP put out its “Gravity” demonstration. The official Google Blog blames the closure of Wave on a lack of user adoption: But … Continue reading →

McKinsey Quarterly Covers Automation of Service Operations August 4, 2010 by Scott Francis

A colleague of mine pointed me to an interesting McKinsey Quarterly article, which relates the tale of a service automation effort gone awry.  As I started to read it, I was sure that the author would take the tactic of … Continue reading →

The Promise of BPM: Easier for Developers, or Easier for the Business? August 2, 2010 by Scott Francis

Recently Bern Ruecker’s article on “A Collaborative Approach for Real-World BPM” appeared in InfoQ. It is a good read, with much I agree with and just a few things I don’t. We have been working in the business process management … Continue reading →

Sandy Kemsley's Review of Metastorm M3 August 1, 2010 by Scott Francis

Sandy has a good review of Metastorm’s M3 offering on her blog, posted on 7/30/2010. From her review, it sounds like Metastorm is focused on a Microsoft-platform strategy (Azure), which at this point is mostly collaborative business modeling, but as … Continue reading →

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