Bruce Silver's Pega Update

Scott Francis
Next Post
Previous Post
Bruce Silver gets the scoop on most product updates in the BPM space, and this time is no different.  He received an update from Pega, and his writeup gives a little bit of market positioning and background, followed by a quick run-through of their product offering, screen shots included. Two of the UI-design elements jumped out at me – the “chiclet style” process mapping diagram (Bruce’s phrasing) that is so similar to Blueprint, and the tab-centric interface so common to CRM platforms (even dating back to the early 1990’s). Bruce also summarizes their Case Management offering, and calls Pega “clearly a major player in Case Management”.