Archive for March, 2010

Why We Need Pure Play BPM Consulting Firms

Preamble With the thinning of the herd of Pure Play BPM software vendors, and with the energies of firms like Oracle and IBM behind BPM, I think two predictions we can reasonably make are: BPM software will be pervasive (or

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BPM and BPMN Under Fire

Dave Duggal attempts a take-down of BPMN in a comment on Keith Swenson’s blog, concluding with: “There is a reason why business leaders are suddenly have wandering eyes, they don’t think BPMN is the vehicle for the component-based distributed future.”

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Customer Service at its Finest

My bank purchased an investment bank in 2008.  As a long-time customer, I had a small amount of optimism that the purchase of the investment bank would lead to some benefit to me, their banking customer. Changes happened in the

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Fixed Effort, Variable Scope? #bpmCamp 2010 @ Stanford

I’ve been remiss in getting the last couple of bpmCamp updates out to the the blog, In one of the sessions on the first day, I gave a summary of an approach to BPM projects that I like to call

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Another SXSW recap (from AustinStartup)

I wanted to refer interested readers to what I thought was a very thoughtful recap of SXSW-interactive. Doug Freeman recaps the event. He’s covered the SXSW music festival for years, and nicely discounts much of the criticism of SXSW by

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What We Learned at bpmCamp: BP3 to Speak at IBM Impact

I’m happy to announce that I’ve been invited to speak at IBM Impact / Lombardi Driven – I’ll be sharing what we learned at bpmCamp 2010 @ Stanford, covering several topics from the unconference we held at Stanford at the

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SXSWi Recap from My Perspective

Initial Thoughts… I previously posted about my first two days at SXSW-interactive. I had a good experience at the conference, overall, but it does present some challenges (not least of which is the lack of eating options at lunch).  And

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Interesting articles on Apple and Google

Really interesting take on the Apple-Google conflict on Daring Fireball (John Gruber’s blog), as well as in the New York Times. It at least seems that the competition and animosity between these two companies runs deeper than perhaps anyone on

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Anatoly's Anti-patterns: Sure Message Receive

Anatoly has a good post on a process anti-pattern, which is a process that shows a “sure” message receive (in other words, doesn’t allow for other outcomes – an approval process without a “reject” path for example, or a “time-out”

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Progress' Vision at Analyst Day

Good coverage of Progress Software’s analyst day by Sandy Kemsley.  In particular, the coverage of the John Bates CTO talk and the wrap-up were the most interesting reads.  There’s obviously a good product-fit for Progress and Savvion and so their

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An "Independent" Ranking of BPM Vendors?

Theo Priestley puts the question to BPM Redux readers: Is There A Need For An Independent “Magic Quadrant” Or “Wave” Report ? And in the middle, a sentence caught my attention: “Or change the format entirely….” So, Theo, here are

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Another BPM Acquisition: Pega buys Chordiant

Despite being at the SXSW-interactive conference in Austin the last 4 days, I did manage to see the news that Pega bought Chordiant.  Hopefully this is a good deal for Chordiant, its employees, and shareholders – I have a number

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Is the Checklist Mightier than the Model?

In honor of SXSW-interactive and the prevalence of twitter here, I’ll give my brief take: “Is the Checklist Mightier than the Model?” In a word: No. Longer version: Checklists are useful.  Just because we have lots of new-fangled tech and

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Musings after two days of SXSWi: a Top 29 List

I thought I’d share a few of my thoughts from two days at SXSW-interactive… Austinites don’t really know escalator protocol.  We stand on both sides of the escalator, annoying the folks from both coasts who know that you stand to

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Too Important not to Cross-Link: Activity Data

John Reynold’s post on Activity Data, from a process participant’s perspective, is just too comprehensive and good not to devote a short, sweet post that cross-links to his article. If you think about what went wrong with your last activity

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Mixed Reviews on BPM Conferences

This isn’t particular or specific to the world of BPM conferences – there’s a general “conference malaise” going on – in which only the “best”  conferences are really tearing it up. Outside of the BPM world, its clear that conferences

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Focusing your Message

In “Pick one and own it“, Jason Cohen advocates for picking just one advantage over your competition to sell, and really owning it. Its a valuable debating technique to learn, regardless:  when confronted with an argument, instead of switching to

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Another take on Panels at SXSW (from AustinStartup)

AustinStartup has had a couple of posts attempting to help those new to SXSW find some of the gems hidden in the long schedule of events at SXSW. Here’s another take on panels you shouldn’t miss, by Carla Thompson.

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The Process around Social Tools

Interesting reading about Social Tools within Intuit on the Dachis Group’s site, as they discuss engaging with social tools in their business and the new processes they have to embrace.  Christine Morrison responds to questions from Dachis Group, and I’ve

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Prepping for SXSW (interactive)

Stacy Higginbotham from GigaOm gets things rolling with 10 Austin Startups you should meet at SXSW.  Notably, she avoided the obvious in Gowalla and listed out a few that folks outside of Austin might not have heard of or made

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Gravity and Windows Workflow Foundation

I was recently struck by the difference between a couple of posts about SAP Gravity and Microsoft’s Windows Workflow Foundation. In the first, some demonstrations of SAP Gravity with Google Wave are presented. But they seem a bit contrived to

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BPM, same as it ever was?

Every so often, someone makes the argument that essentially nothing has changed in the world of BPM.  Actually, this isn’t unique to BPM – it is a common refrain across all kinds of software categories. And it is tempting to

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Jobs and the Economy

The summary of an MIT Enterprise Forum’s gathering of 3 economists seemed to be optimistic, but with major caveats and concerns.  With three bubbles in our rear view mirror (dot.com, oil, and banking/real-estate), the concern has turned to a potential

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Will BPM efforts increasingly look like service integration?

MWD Advisors has a post up about the coming move from “systems integrators” to “service integrators”.  Its a smart read, pointing out that customers who want to offload technical details to service providers are also likely to hand-off the technical

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