Archive for February, 2010

#bpmjam gets a writeup

Someone had to do it, and I’m glad it was Theo Priestley, and not I! Theo’s written up a summary of the Forrester-initiated BPM Jam on Twitter (thanks Connie!), and did a pretty good job of it. Key points from

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Stop Working at Starbucks

Ok, its no secret that I love coffee and cafes with wireless.  But as I’ve said before, I think having an office is important. But recently two authors have made the case much more eloquently than I have.  James Reinhart’s

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Favorite Quote from an Analyst Blog

“I know how eggs are sucked.” – Theo Priestley, in reference to a vendor giving a 90-minute overview of BPM to someone who has been an expert in the space for years. I personally prefer the “Teach me to suck

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Apple Benefits from a Tight Focus

Fascinating notes were taken at a talk Tim Cook gave earlier today, in which he explicitly laid out the fact that Apple benefited from its narrow product focus, a $40B company whose entire product portfolio could fit on a single

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For the Second Decade of #BPM, Design Matters

Theo Priestly on BPM Redux wrote about ArisAlign and its lack of “buzz”.  I’ve had similar feelings about Aris’ user experience, and the feeling that some of the enthusiasm espoused is a little forced – sort of trying to hard

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Updates on the Cloud and BPM Community

Sandy Kemsley has a few good updates on these topics. In the first, she releases a review on IBM’s BlueWorks online community for BPM.  Some of the interesting tidbits: IBM BlueWorks uses Flash.  Interestingly, Lombardi started with a flash interface

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Scarcity and Value (and BPM)

Great article from Jeff Jarvis advising companies with nonphysical goods to stop selling scarcity and start selling value. It is a principle that can be applied to a great many businesses, not just the “Web 2.0″ world, but as he

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#bpmCamp 2010 Discussion on Offshoring

One of the popular sessions at bpmCamp was a session on offshoring, from which we have a few notes preserved.  Steve Lang from Ford moderated the discussion, which by all accounts was a lively one. Several of the teams in

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Oil and Water? (Software and Services)

Giff Constable’s article addresses this age-old divide from the point of view of a software vendor.  In fact, I’ve previously written on this topic from another perspective, advising services companies to reconsider getting into the software business unless they can:

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We're on the (Google) Map

BP3 is now registered on Google Maps.  Not a bad interface for registering the map location and business summary.  And its always good to be “on the map”!

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Lance Gibbs: Value-Driven Delivery at #bpmCamp 2010 @ Stanford

Lance Gibbs gave a well-attended talk on moving from Plan-Driven to Value-Driven delivery at bpmCamp 2010 @ Stanford.  There are some great slides in this presentation, and the approach dovetails well with Lance’s ability to get people focused on what

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Added Disqus Commenting

Had lots of feedback in favor of adding Disqus commenting system (here and in other blogs), specifically around threading, identity, and sharing.  For example, you can login using your Twitter id or openID etc. So we finally bit the bullet

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Complex Organizations are… Complex.

Great article by Keith Swenson explaining why large and complex organizations are difficult to model using “scientific management”. I think Keith makes a couple of great points that are worth letting soak in: Complex systems are unpredictable Organizations that “Learn”

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Sloan Review on Process Improvement

Interesting article in the MIT Sloan Review on “Where Process-Improvement Projects Go Wrong“.  It compares process improvement projects to the behavior of a metal spring, by dividing into three phases: Stretching – at the beginning, a small team is motivated

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Web Applications Masquerading as Processes

Or was that the other way around? Prashant Gadgil gave a presentation at bpmCamp 2010 @ Stanford on this topic – because often business process problems are described as a process but require a full-fledged web application to properly address

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A Crack in the GooglePlex Facade

I’m a big fan of Google.  And of the products that Google produces that I use (Gmail, Google Apps, Gtalk, Google search itself).  But lately some of the products from Google are reminding me more and more of Microsoft, which

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Starbucks' Misplaced Improvement Effort

Starbucks may be doing a lot right these days – they’re stock is up more than 100% from its lows, almost 200%.  But recently they rolled out a change at “my” Starbucks that is a step backwards.  I go to

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Austin is a Great Place to Start Your Company

Congratulations to Bryan Menell for landing an interview with Fast Company about Austin’s startup ecosystem, as well as the background contributors to Austin being a great place to start a company. I’ll boil it down to what I think matters

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Creating and Retiring Process Debt at #bpmCamp 2010 @ Stanford

The first go-round on Process Debt got quite a few reads and private emails and comments that motivated me to keep thinking about his topic and how to further clarify process debt so that we can use this concept to

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BP3 Moved to New Offices

As of February 1, BP3 is in new offices.  We’ve moved just a short distance from our old office on Balcones Drive in Austin, to our new office at Plaza 7000, at the intersection of Far West Blvd and MoPac

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BPM Requirements: How Much is Enough? #bpmCamp 2010 @ Stanford

At bpmCamp we had a great session on BPM Requirements led by Zelda Durden.  Often the answer to the question “How much is enough?” is “I know it when I see it” – but we wanted to go deeper, and

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So the iPad is Almost Here… Now What?

Interesting developments in the land of “tablets” and “netbooks”. It isn’t really my area of primary interest but because I like following Apple’s product direction I follow the news. First, there’s this article from the day after the keynote, in

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Appian 2009 Results

Well, after much celebration before announcing the details, we now have some (just some) facts about Appian’s 2009. It sounds like it was a good year – as MWD reports, its license revenue was up 59% (but we don’t know

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Chess Meet Process. Process, Meet Chess.

Great piece by Kasparov on the combination of human process and machine computation to allow amateur chess players to beat some of the world’s best chess masters.  This is a darn good read – and though not really a BPM

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#bpmCamp 2010 @ Stanford – Overview

Last week Stanford hosted the first “bpmCamp” for Lombardi Teamworks and Blueprint practitioners.  By all accounts the event was a success – sold out at 40 participants – and with some truly great interactive sessions and discussion that is hard

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