Forrester Picks up the Pieces (in #BPM)

Scott Francis
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Good article from Connie Moore of Forrester yesterday, on assessing the BPM market the day after the Savvion news broke. As she points out, these deals are important because of:
  • Convergence of BPM types
  • Clear signs of expanded interest in BPM by big players
  • Closer integration of several business technologies (BPMS, BAI, etc.)
  • Better BPMS from IBM
  • More acquisitions and consolidation to come
Connie goes on to give her impressions of Pega, Appian, and other pure plays and innovators. Like Connie, I think there’s still a lot of room for innovation in the market as the creative-destructive capitalistic processes continue.  She also took time to point out that many of the acquirers do not understand that there is more to BPM than software- there is a methodology and discipline of continuous improvement that most software vendors simply don’t have, and don’t appreciate (at least, as it pertains to their customer engagements – they may very well practice continuous improvement inside their own organization). I think this acquisition activity is going to put further demands on service companies to bridge the gap.