No More Excuses, #BPM Practitioners
Excuses, excuses: The Business Doesn’t Know What it Wants“. The two big culprits:I really enjoyed Mike Gualtieri’s post on Forrester’s blog: “
But my favorite advice he gave to IT professionals immediately followed this: “Get Over It”. I couldn’t agree more. Of course the business doesn’t know what it wants in BPM because they’re tackling a domain that is new to them (BPM), and they’re tackling a moving target (the Business Process). And this isn’t unique to BPM, far from it. And despite this, many projects are successful. So obviously the fact that the business “doesn’t know what it wants” is not an excuse for failure. If you’re collaborating with the business on a solution, help them figure it out by prototyping, iterating, and helping them understand implications they might not have though through. The other bits of advice are equally good:
- The business doesn’t know what it wants.
- The requirements keep changing.
- Understand the Business and Your Users
- Build for Change
- Get Passionate about your Craft