Following Gartner's #BPM Conference #GartnerBPM

Scott Francis
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Unfortunately we at BP3 couldn’t attend Gartner’s conference in Orlando this fall – we’re all busy helping customers with their BPM initiatives this year and couldn’t break free for it.  No doubt there are many BPM practitioners in the same situation.  This page is dedicated to you. I’ll do my best to harvest good blog posts and twitter links that are relevant to the conference – but please feel free to add your own in the comments section below (no registration required). First, Sandy Kemsley is the undisputed champ of covering BPM conferences – as previously demonstrated by her attendance at just about every conference I can think of.  For the full coverage from Sandy’s blog, this link should help.  I’ll also call out some individual articles.
  • Keynote coverage by Sandy.  BPM remains at the center of focus for many companies, as a way to manage growth or create efficiencies with limited or flat budgets.  An increase in interest in the “unstructured” process space.  A list of must-haves for your software suite.
  • Patterns presented by Benoit Lheureux and scribed by Sandy.
  • Interesting session on the benefits of process tools and which ones to use.
  • Elise Olding and Carol Rozwell’s session on the cost of unstructured processes (thx to Sandy).  I think the real takeaway from this one is that the TRUE cost of unstructured processes are all the elements within those processes that ought to be structured or streamlined out – and then what remains are those well-defined parts of the process that really can’t be put in a box.
  • A Pega customer (JPM) gives a case study about Centers of Excellence (again, thx Sandy!)
  • BPM Optimization and Simulation (captured by James Taylor).  Jim Sinur emphasizes using simulation and optimization to think outside the box, but in a safe environment (sandbox?).
  • Bare essentials of making rules work (James Taylor), a session by Jim Sinur and Dave McCoy. Good post and I agree with his assessment on not focusing on “forward and backward chaining” and the like – its a bit like focusing on what kind of fuel injection your car has, rather than just wanting to know if it will be reliable and get you from zero to 60 in some reasonable time-frame.
Of course, check out the twitter stream if you want to see updates in 140 characters or less. So what did I miss? Any other coverage from day 1?  I’ll add some Day 2 links here tomorrow. UPDATE FROM DAY 2: Almost every link I saw in the twitter feed today was referencing Sandy or James Taylor, so here are they’re blog posts that captured their thoughts on the sessions they were able to attend.  Not as good as being there, but almost! Thanks for sharing you two –
  • JT’s notes from Jim Sinur’s “Dynamic BPM and Agility” session.  Deeper coverage of themes that Jim has covered in his blog.  Sandy’s take here.
  • JT’s notes from Nancy Pearson’s “Business Agility Now!” session (about IBM’s initiative of that name). I guess there are some corporations that might look to IBM for advice about how to become more Agile, but it isn’t the image of IBM I have in my mind.  Lots of marketing dollars and real project results are going to be required to change that impression for most folks (or at least, anyone who has had to install Websphere before). Amazingly, they’ve announced “Version 7” – it seems 7 is the new popular version number in BPMS suites.
  • Sandy’s notes from JT’s presentation on Advanced Decisioning. A choice quote that I couldn’t agree more with: “Simpler: If you build all of your rules and decisioning logic within your processes – essentially turning your process map into a decision tree – then your processes will very quickly become completely unreadable. Separating decisions from the process map, allowing them to become the driver for the process or available at specific points within the process, makes the process itself simpler.” Good summation.
  • Sandy’s notes from “The five dysfunctions of a team“.  This is a great one to read – and note the emphasis on low turnover, and “health” of the team.  And much of a successful team leads back to the qualities and behaviors of the leader.  Leadership is essential to successful BPM – and I think anyone deploying BPM solutions should think this through.
  • Sandy’s notes from the Fujitsu process discovery case study, using an automated process to “discover” a process, rather than manually defining it.
  • Sandy’s notes on social networks and BPM, clearly something of interest to Sandy and this is one of her best-covered sessions.

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